At a Glance
- Tasks: Deliver engaging technical training on cutting-edge automotive technologies to diverse audiences.
- Company: Join Delphi Academy, a leader in automotive training and innovation.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Collaborative environment with a focus on continuous learning and development.
- Why this job: Make a real impact by shaping the future of automotive technicians.
- Qualifications: Experience in technical training and strong knowledge of modern vehicle systems.
The predicted salary is between 40000 - 50000 £ per year.
The Technical Service Trainer is responsible for delivering high quality, industry leading technical training to customers, technicians, and internal teams across Delphi Academy subject areas. Reporting to the Technical Training Lead, this role ensures that training programmes are delivered to the highest professional standard, consistently reflecting Delphi’s technical expertise, product knowledge, and commitment to advancing workshop capability.
The role plays a key part in maintaining and developing the Academy’s training curriculum - ensuring content remains current, compliant, and aligned with emerging technologies and Delphi’s product portfolio. The Technical Trainer also supports effective planning and management of the training calendar, coordinating resources and helping balance customer demand with team capacity and development objectives.
Key Responsibilities- High‑Quality Training Delivery: Deliver engaging, professional technical training across Delphi Academy disciplines, including diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies. Translate complex technical concepts into clear, practical training that supports technicians of all experience levels. Adapt delivery style to suit audience capability, ensuring an inclusive and effective learning environment. Maintain accurate training and attendance records to support reporting, development planning, and continuous improvement.
- Curriculum Development & Content Quality: Contribute to the creation and continual improvement of course materials, presentations, assessments, and practical exercises. Ensure training content reflects current legislation, industry standards, and Delphi product updates. Capture delegate feedback and use insights to refine course structure, technical depth, and hands-on activity design. Support the development of new modules aligned with emerging technologies and market needs.
- Customer & Partner Engagement: Act as a technical ambassador for Delphi Academy, delivering an excellent experience that reinforces customer confidence in Delphi products and services. Provide guidance to delegates before, during, and after training to support workplace application and long-term learning. Support demonstrations, open-days, and partner events to promote Delphi’s technical capability and training offering. Build strong relationships with distributors, training bodies, and workshop customers to support Academy growth.
- Operational Excellence: Assist with planning and managing the Academy’s training schedule, ensuring efficient use of trainers, vehicles, tools, and workshop facilities. Prepare training rooms, diagnostic equipment, and vehicles ahead of every course to ensure a safe, professional learning environment. Identify and escalate equipment issues promptly to minimise disruption and maintain high training standards. Contribute to operational improvements that enhance the customer experience and Academy efficiency.
- Collaboration & Continuous Development: Work closely with the Technical Training Lead and wider technical support teams to share knowledge and maintain consistent customer messaging. Provide technical input during product launches, ensuring trainers and customers are fully equipped for new technologies. Maintain an active learning mindset—keeping up to date with evolving vehicle technologies, diagnostics trends, and PHINIA innovations. Support cross-functional activities where required, including content creation, pilot courses, and internal training sessions.
- Proven experience delivering technical training within the automotive sector
- In-depth knowledge of modern vehicle systems, diagnostics, and emerging technologies
- Strong communication and leadership skills, with the ability to guide and develop others
- Experience designing and developing training content (classroom and online)
- Confident user of diagnostic tools and automotive test equipment
- High level of IT literacy and familiarity with e-learning platforms
- Excellent organisational and planning ability
- Comfortable engaging with a variety of stakeholders—from technicians to senior leaders
- Experience of working in a global and cross matrix organization
- Technical understanding of Automotive Industry and Aftermarket
Technical Services Trainer employer: PHINIA
Delphi Academy is an exceptional employer that prioritises the professional development of its employees through high-quality training delivery and a commitment to continuous improvement. With a collaborative work culture that encourages innovation and knowledge sharing, employees benefit from engaging with cutting-edge technologies in the automotive sector while building strong relationships with industry partners. Located in a dynamic environment, Delphi offers unique opportunities for growth and advancement, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Trainer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend workshops, seminars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of training materials or presentations, bring them along to interviews. This not only demonstrates your expertise but also gives potential employers a taste of what you can deliver.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Delphi Academy. Express your enthusiasm for their work and ask about potential opportunities—this can really set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in automotive technology and training methods. This shows that you’re committed to your professional development and ready to bring fresh ideas to the table when you land that job.
We think you need these skills to ace Technical Services Trainer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in delivering technical training, especially in the automotive sector. We want to see how your skills align with our needs at Delphi Academy!
Showcase Your Communication Skills:Since this role involves engaging with a variety of stakeholders, it's crucial to demonstrate your strong communication abilities. Use examples from your past experiences where you successfully translated complex concepts into clear training.
Highlight Your Curriculum Development Experience:If you've been involved in creating or improving training content, make sure to mention it! We’re keen on candidates who can contribute to our curriculum development and keep it aligned with emerging technologies.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Technical Services Trainer position.
How to prepare for a job interview at PHINIA
✨Know Your Stuff
Make sure you brush up on your knowledge of modern vehicle systems and diagnostics. Be prepared to discuss emerging technologies in the automotive sector, as this role requires a solid understanding of these areas. Familiarity with Delphi's products will definitely give you an edge!
✨Showcase Your Training Skills
Since the role involves delivering technical training, think about how you can demonstrate your training experience. Prepare examples of how you've successfully engaged different audiences in the past, and be ready to explain your approach to adapting content for various skill levels.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the training programmes and curriculum development at Delphi Academy. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
✨Be Organised and Professional
As the role involves planning and managing training schedules, demonstrate your organisational skills during the interview. Arrive on time, bring any necessary documents, and present yourself professionally. This will reflect your ability to maintain high standards in the role.
