Sales & Office Coordinator in Buckingham

About PHINIA

PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships. We provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality—developed and manufactured responsibly—that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications.

Our Culture

PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees.

Career Opportunities

We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision.

Job Purpose

The Sales & Office Coordinator role supports all sales activity and general administrative duties for the office. A self-starter who thrives in a busy office environment, manages incoming enquiries via phone and email, liaises with other departments, and provides swift and professional customer service.

Key Responsibilities

• Managing inbound customer enquiries from the website and the main sales/marketing email inbox
• Ensuring inbound calls are answered in a timely manner
• Responding to customer queries from our global distributors, including providing accurate and productive information
• Processing customer orders and ensuring they are input in a timely manner
• Liaising with Supply Chain and Logistics to advise customers on availability and lead times
• Monitoring orders on the system and keeping customers informed on progress
• Providing telephone and administrative support for members of the sales team
• Reporting figures for management
• Coordinating general office and site engagement when required
• Assisting the senior management team and other departments with ad-hoc projects and tasks when necessary

What We’re Looking For

• Experience in customer service and sales order processing
• Excellent communication skills, including articulate telephone manner and written communication
• Highly accurate when inputting information
• Proficient with Microsoft Office
• Language skills are desirable but not essential
• Ability to work with minimal supervision
• Strong attention to detail
• Self-starting and resilient, able to make progress and confident in making decisions

Benefits & Compensation

We offer competitive compensation and benefits programs designed to attract, motivate, reward, and retain a talented, globally diverse workforce.

Safety First

Safety is a priority at PHINIA. Employees must attend required safety meetings and trainings, report incidents, near misses, and unsafe conditions immediately, and work in a manner that stresses the prevention of incidents.

Equal Employment Opportunity

PHINIA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or veteran status.

Visa Sponsorship

PHINIA may sponsor employment visas based on business need. However, for this role applicants must be currently authorized to work on a full-time basis, in the country where the position is based.