Technical Services Trainer in Warwick

Deliver high quality, industry-leading technical training to customers, technicians, and internal teams across all Delphi Academy subject areas. Ensure training programmes are delivered to the highest professional standard, consistently reflecting Delphi’s technical expertise, product knowledge, and commitment to advancing workshop capability.

Key Responsibilities

• Deliver engaging, professional technical training across diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies.
• Translate complex technical concepts into clear, practical training that supports technicians of all experience levels.
• Adapt delivery style to suit audience capability, ensuring an inclusive and effective learning environment.
• Maintain accurate training and attendance records to support reporting, development planning, and continuous improvement.
• Contribute to the creation and continual improvement of course materials, presentations, assessments, and practical exercises.
• Ensure training content reflects current legislation, industry standards, and Delphi product updates.
• Capture delegate feedback and use insights to refine course structure, technical depth, and hands-on activity design.
• Support the development of new modules aligned with emerging technologies and market needs.
• Act as a technical ambassador for Delphi Academy, delivering an excellent experience that reinforces customer confidence.
• Provide guidance to delegates before, during, and after training to support workplace application and long-term learning.
• Support demonstrations, open-days, and partner events to promote Delphi’s technical capability and training offering.
• Build strong relationships with distributors, training bodies, and workshop customers to support Academy growth.
• Assist with planning and managing the Academy’s training schedule, ensuring efficient use of trainers, vehicles, tools, and workshop facilities.
• Prepare training rooms, diagnostic equipment, and vehicles ahead of every course.
• Identify and escalate equipment issues promptly to minimise disruption and maintain high training standards.
• Contribute to operational improvements that enhance the customer experience and Academy efficiency.
• Work closely with the Technical Training Lead and wider technical support teams to share knowledge and maintain consistent customer messaging.
• Provide technical input during product launches, ensuring trainers and customers are fully equipped for new technologies.
• Maintain an active learning mindset—keeping up to date with evolving vehicle technologies, diagnostics trends, and PHINIA innovations.
• Support cross-functional activities where required, including content creation, pilot courses, and internal training sessions.

Qualifications

• Proven experience delivering technical training within the automotive sector.
• In-depth knowledge of modern vehicle systems, diagnostics, and emerging technologies.
• Strong communication and leadership skills, with the ability to guide and develop others.
• Experience designing and developing training content (classroom and online).
• Confident user of diagnostic tools and automotive test equipment.
• High level of IT literacy and familiarity with e-learning platforms.
• Excellent organisational and planning ability.
• Comfortable engaging with a variety of stakeholders—from technicians to senior leaders.
• Experience working in a global and cross-matrix organization (preferred).
• Technical understanding of the automotive industry and aftermarket (preferred).

Benefits

• Competitive compensation and benefits programs, including health and well-being resources, family-centric policies, and an agile workplace program.
• Formal development opportunities at all levels, across a variety of formats, to support employee growth and career success.

Equal Employment Opportunity

PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

Visa Sponsorship

PHINIA does provide sponsorship for employment visa status based on business need. For this role, applicants must be currently authorized to work on a full-time basis in the country where the position is based.