At a Glance
- Tasks: Provide top-notch IT support and manage tech projects in a vibrant school environment.
- Company: Outstanding secondary school in Ealing with a supportive culture.
- Benefits: Competitive pay, long-term contract, and a chance to make a difference.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and enhance your tech skills while supporting students and staff.
- Qualifications: Experience in IT support and a knack for problem-solving.
The predicted salary is between 38097 - 46563 £ per year.
- IT Technician
- Start Date: Asap
- Location: Ealing
- Contract: Full time long term
- £100 – £140
A high-performing secondary school located in the borough of Ealing is seeking a passionate
IT Technician to join their team asap.
The Role
In this IT Technician role, you will responsible for Providing High- quality first and second- Line Technical support.
You will
- User Support and Service Delivery
- Provide first and second-line IT support to staff and students across the school.
- Respond to and resolve incidents, service requests and technical issues in a timely and professional manner.
- Manage and update support tickets, ensuring accurate records are maintained and service standards are met.
- Escalate complex incidents to our MSP’s and the IT Manager where required.
- Deliver excellent customer service and maintain positive working relationships with all stakeholders.
- Assist in the delivery of IT projects and technology initiatives across the school.
- Contribute to process improvements and the development of IT documentation and standards.
- Infrastructure and Systems Management
- Maintain, monitor and support the Trust’s IT infrastructure, including servers, networking equipment, wireless systems and internet connectivity.
- Assist with the configuration, management and maintenance of Microsoft 365 services, including Exchange Online, Share Point, Teams and Entra ID.
- Monitor system performance and proactively identify potential issues or risks.
- Device and Asset Management
- Install, configure and maintain desktops, laptops, mobile devices and associated peripherals.
- Ensure all Trust devices are appropriately patched, updated and protected against security threats.
- Maintain accurate IT asset registers and inventory records.
- Support device lifecycle management, identifying equipment approaching end-of-life and making replacement recommendations.
- Assist with the deployment of new hardware, software and technology solutions.
- Maintain and support classroom technology, including interactive displays, projectors, visualisers and sound systems.
- Backup, Security and Business Continuity
- Monitor and verify the successful completion of server and cloud backup processes.
- Assist with disaster recovery and business continuity procedures.
- Ensure systems comply with Trust security standards, data protection requirements and cybersecurity best practices.
- Report security incidents, vulnerabilities or concerns promptly to the IT Manager
- The school
This heavily oversubscribed secondary school is based in the Ealing borough and is rated outstanding by Ofsted.
The school is a calm and purposeful place where good manners and good Behaviour are considered essential.
Staff have high expectations for students and pupil behaviour is good.
The senior leadership are committed to ensuring there is high quality teaching, in a safe and friendly environment.
IT Technician Contract Full Time in London employer: Philosophy Education
Philosophy Education is an exceptional employer for recent graduates seeking to make a meaningful impact in the education sector. With a strong commitment to professional development, our supportive work culture fosters growth and collaboration, allowing you to gain invaluable classroom experience while working in diverse school settings across London. Join us to embark on a rewarding career path that not only enhances your skills but also contributes positively to the learning journeys of children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician Contract Full Time in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Philosophy Education values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Philosophy Education might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Philosophy Education!
✨Direct Apply to Philosophy Education
Let's not forget to apply directly through the Philosophy Education website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician Contract Full Time in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Philosophy Education.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Philosophy Education. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Philosophy Education
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
