Business Development Manager

We are looking to welcome a Business Development Manager into our Operations team. This is a newly created, pivotal position to fuel our growth through strategic planning and proactive execution. You will serve as our CRM champion, leveraging HubSpot to identify and convert opportunities, whilst providing high-level support to Partners in developing targeted BD plans. The role is enabling, not fee winning. It supports Partners and Fee Earners to generate sustainable growth through structured planning, targeted activity, and robust measurement.

At Phillips Law our values mean we pull in the same direction, tell it like it is, do the right thing, break the mould, and deliver on our goals.

What you'll be doing:

• Develop and own the firm-wide Business Development plan
• Support development and alignment of individual Practice Group plans and integrate into overall firm-wide plan
• Report monthly to the Board on KPIs and activity
• Design and coordinate Business Development campaigns and events, maintain a rolling annual calendar of planned activity and events
• Ensure Business Development activity aligns with brand standards
• Own strategic sponsorships, awards and directory submissions (Legal 500)
• Act as a champion of CRM data (HubSpot) to inform BD prioritisation
• Define Business Development success measures – including pipeline, engagement and ROI over time
• Contribute to Business Development onboarding guidance for new starters
• Identify Business Development capability and process gaps and work with the People Business Partner to address them
• Build and maintain strong relationships with key stakeholders including: Clients, Managing Director, Partners, Practice Group Partners, Senior Fractional External Marketing Director, Operations Manager and external suppliers

To be successful for this position, you must have / be:

• Proven experience in Business Development or Growth roles within professional services (legal sector experience preferred)
• Strong understanding of relationship-led growth models, including referral-based and reputation-driven development
• Experience working with partner-led environments where influence, not authority, drives outcomes
• Commercially focused and outcome orientated
• Highly organised, resilient and able to manage competing priorities
• Ability to translate firm strategy into clear, prioritised and achievable Business Development plans
• Confidence in making trade-off decisions where time, budget and capacity are constrained
• Ability to challenge activity that is misaligned to agreed strategy or unlikely to deliver value
• Experience of planning major events and sponsorships
• Strong analytical mindset with the ability to interpret Business Development performance, pipeline influence and ROI over time
• Proficient user of CRM systems (HubSpot desirable) as a decision-support and insight tool
• Working knowledge of digital marketing channels, including SEO, content marketing and social media
• Strong written and verbal communication skills, with the ability to present insight and recommendations clearly
• Ability to influence Partner, Practice Group Partner's and senior stakeholders without direct authority
• Professional credibility and judgement appropriate to High Net Worth and corporate client environments
• Comfortable saying 'no' where activity is misaligned, capacity is exceeded or where ROI is unlikely to be achieved

What you'll get:

Phillips offers a company pension scheme, a group life assurance scheme, 26 days holiday annually, and we offer a range of benefits including a cycle to work scheme amongst others. In addition, there are regular social events, a running and walking club, weekly fruit and free entry into the Basingstoke Half Marathon of which we are headline sponsors.

Please note that any personal data provided in the course of your application will be processed in accordance with our Candidate Privacy Notice. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.