Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare quotes and support account managers in delivering top-notch customer service.
- Company: Employee-owned fire and life-safety systems business with a strong community focus.
- Benefits: Up to £32,000 salary, bonuses, training, early finish Fridays, and 21 days leave.
- Other info: Friendly office culture with opportunities for professional development and progression.
- Why this job: Join a growing company where your contributions directly impact success and career growth.
- Qualifications: Experience in sales support or account management; strong communication and attention to detail.
The predicted salary is between 32000 - 32000 £ per year.
An opportunity to grow with a business that shares its success with the people who help build it. Our client is an established, employee-owned fire and life-safety systems business, headquartered in the West Midlands and operating nationwide. They design, install, commission and maintain fire alarm, life safety and security systems for multi-site commercial customers, with particular strength in large residential blocks and student accommodation.
The role involves joining their Fire & Security team as an Internal Sales Executive, which sits at the heart of the commercial operation and offers a genuine pathway into account management for the right person. The day-to-day responsibilities include:
- Preparing accurate remedial quotations for Fire & Security works
- Supporting National Account Managers with quote follow-up, customer communication, and admin
- Liaising with engineering and service teams to clarify scope, parts, labour, and compliance requirements
- Managing inbound enquiries and providing timely, professional responses by phone and email
- Maintaining CRM records, quote logs, and pipeline updates
- Chasing approvals and supporting order progression and handover to operations
- Helping with stock management and reporting
Who we’re looking for:
- Experience in a quotes, sales support, or account management environment
- A technically minded approach; some electrical or security systems knowledge would be a bonus
- Confident communication skills and a genuine commitment to customer service
- Strong attention to detail and the ability to manage multiple priorities
What’s on offer:
- Up to £32,000 base salary, depending on experience
- OTE on top of base through individual performance
- Company-wide bonus because as an employee-owned business, the success is shared
- Extensive training on company products and services
- A clear progression path into a National Account Manager role
- Early finish Fridays
- 21 days annual leave, pension, and on-site parking
- A friendly, supportive office where people actually enjoy coming to work
If you’re looking for a role where you can learn, grow, and be rewarded for your contribution, this is worth a conversation.
Sales Support Executive in Halesowen employer: Phillips Grant Associates Ltd
Contact Detail:
Phillips Grant Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Halesowen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in fire and security systems. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Support Executive in Halesowen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant sales support or account management experience, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a great fit. Be sure to mention your commitment to customer service and any technical knowledge you have.
Showcase Your Communication Skills: Since the role involves liaising with various teams and customers, make sure your application demonstrates your confident communication skills. Use clear and professional language throughout your CV and cover letter.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Phillips Grant Associates Ltd
✨Know Your Stuff
Make sure you brush up on fire and security systems basics. Understanding the technical aspects will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in past roles to demonstrate your confidence.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might want to share specific instances where your meticulousness led to successful outcomes, especially in preparing quotes or managing multiple priorities.
✨Express Your Commitment to Customer Service
This position is all about supporting National Account Managers and ensuring excellent customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles to showcase your dedication.