At a Glance
- Tasks: Manage relationships with TikTok Shop partners and drive commercial objectives.
- Company: Philips is a health tech company dedicated to improving global healthcare access.
- Benefits: Enjoy a collaborative work environment and opportunities for personal growth.
- Other info: Work in-person at least 3 days a week; apply even if you don't meet all criteria.
- Why this job: Join a dynamic team, influence e-commerce strategies, and make a real impact.
- Qualifications: 5+ years in National Account Management with e-commerce experience required.
The predicted salary is between 36000 - 60000 £ per year.
Job Title
TikTok Shop Account ManagerJob Description
Philips is seeking a proactive and consumer-centric Account Manager to join our Tiktok Shop Germany team.
You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform.
This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey
You are the right fit if:
Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.
Have worked within a global organization – ideally one that is brand-led and consumer focused.
Possess hands-on experience managing P&L responsibilities.
Are skilled in creating impactful presentations and confident using PowerPoint.
Have a solid track record of optimizing the customer decision journey and enhancing user experience.
Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
You are passionate about new technologies and eager to grow and develop your skills.
You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.
What you will do:
Drive the sell-out ( GMV) performance on Tiktok Shop Germany, in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.
Work closely with the Marketing Manager to deliver content engagement metrics.
Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.
Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.
Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
Manage A&P and promo spending for the channel- key user for SAP.
Track performance across GMV, content engagement and outputs and optimise where needed.
Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.
Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.
Stay up to date with the latest trends on TikTok, and weave best practise into Philips content plan.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
#LI-EU
TikTok Shop Account Manager in Farnborough employer: Philips
Philips is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the TikTok Shop Account Manager role in Germany. With a strong emphasis on employee growth and development, Philips offers unique opportunities to engage with cutting-edge health technology while making a meaningful impact on people's lives. The company values teamwork and communication, ensuring that employees thrive in a supportive environment that encourages creativity and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop Account Manager in Farnborough
✨Tip Number 1
Familiarise yourself with TikTok's unique features and trends. Understanding the platform's algorithms and user behaviour will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the e-commerce and social media sectors. Attend industry events or join relevant online communities to connect with potential colleagues or mentors who can provide insights into the role.
✨Tip Number 3
Prepare to discuss your experience with P&L management and how you've optimised customer journeys in previous roles. Be ready to share specific examples that highlight your impact on sales and engagement metrics.
✨Tip Number 4
Stay updated on the latest trends in health technology and consumer behaviour. Being knowledgeable about Philips' mission and how it aligns with current market trends will show your genuine interest in the company and its goals.
We think you need these skills to ace TikTok Shop Account Manager in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in National Account Management and e-commerce. Emphasise any relevant achievements, particularly those that demonstrate your ability to drive commercial objectives and enhance user experience.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for social media and technology. Mention specific examples of how you've successfully managed relationships with stakeholders and driven performance in previous roles.
Showcase Communication Skills:Since excellent communication skills are crucial for this role, consider including examples of how you've effectively communicated with diverse teams or stakeholders in your application materials.
Highlight Relevant Experience:In your application, be sure to mention your hands-on experience with P&L responsibilities and creating impactful presentations. This will demonstrate your readiness for the challenges of the TikTok Shop Account Manager position.
How to prepare for a job interview at Philips
✨Showcase Your E-commerce Expertise
Make sure to highlight your experience in e-commerce during the interview. Discuss specific projects where you successfully managed accounts or improved sales performance, as this will demonstrate your understanding of the commercial strategy required for the role.
✨Demonstrate Strong Communication Skills
Since the role involves managing relationships with various stakeholders, be prepared to showcase your communication skills. Share examples of how you've effectively communicated with teams or clients, especially in a multilingual environment, as fluency in German is essential.
✨Prepare Impactful Presentations
Given that creating presentations is part of the job, practice delivering a concise and engaging presentation on a relevant topic. This will not only show your PowerPoint skills but also your ability to convey information clearly and persuasively.
✨Stay Updated on TikTok Trends
Familiarise yourself with the latest trends on TikTok and be ready to discuss how these can be leveraged for Philips' content strategy. Showing that you're proactive about staying informed will reflect your passion for new technologies and social media.
