At a Glance
- Tasks: Promote Philips Healthcare products and provide training for optimal equipment usage.
- Company: Philips, a leading health technology company dedicated to quality healthcare for all.
- Benefits: Competitive salary, bonus incentives, and opportunities for professional growth.
- Other info: Field-based role with a focus on collaboration and customer engagement.
- Why this job: Make a real impact in healthcare by enhancing patient care and customer satisfaction.
- Qualifications: Degree level education, 5 years clinical experience, and teaching skills required.
The predicted salary is between 46000 - 63580 £ per year.
In this role, you will be responsible for promoting Philips Healthcare products and systems across the assigned territory. As a Clinical Applications Specialist, you will ensure that customers, including end users, technicians, and operators receive comprehensive training to enable the safe and effective use of Philips equipment following installation and handover.
By delivering high-quality clinical and technical support, you will help maximise customer satisfaction and support optimal patient care throughout London and the South-Central region.
You are responsible for:
- Promoting Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows.
- Working as part of an account team to ensure modality results are reached according to account plans and targets.
- Supporting new product launches.
- Providing required applications report on completion of all application visits.
- Training customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered.
- (Re-)Training hospital staff in case of new releases, upgrade and/or versions (changes) in the operating procedures of the equipment.
- Setting up application training schedules in close cooperation with the customer.
- Ensuring that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from PH.
- Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and customer satisfaction.
- Reporting to BU on difficulties in optimal usage of the equipment.
- Being aware and managing at all times the safety standards required by the company, including radiation protection, health and safety regulations.
- Supporting and advising the sales force during acquisition.
- Keeping up to date with new developments in the clinical application and operating field of the relevant equipment.
- Ensuring that all clinical applications training, with both new and existing customers, comply with the company's quality policy.
- Reporting customer feedback according to applicable quality standard policy and following up relevant assigned quality & regulatory training in a timely manner.
You are a part of the Clinical Application team for Monitoring Analytics and Therapeutic Care. You will be closely working with Account Managers and Product Managers to achieve the result of the modality and maximize customer satisfaction. You are reporting directly to the Clinical Application Lead.
In this role, you should have the following skills and experience:
- Degree level education or equivalent.
- In-depth knowledge and experience of Monitoring products. A knowledge of ECG systems including ECG machines would be advantageous.
- Minimum of 5 years’ experience in clinical field using monitoring devices.
- Fluent in English, verbal and written in addition to local language.
- Experience/Qualification in Teaching/Training.
How we work together:
We believe that we are better together than we are apart. This is a field-based role, most effectively done at customer or partner locations. You will be supporting customers across London and the South-Central territory.
Due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required.
Compensation & benefits:
Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is 40,460.00 - 63,580.00. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for bonus incentive, with your rewards linked to KPIs/company results.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
About Philips UKI:
In the UK, we are recognized as a Disability Confident employer and are proud to be part of the Armed Forces Covenant and Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+, and individuals living with a disability.
Clinical Applications Specialist (Monitoring Analytics) - London & South-Central region in Southampton employer: Philips
Philips is an exceptional employer, offering a dynamic work culture that prioritises collaboration and personal growth. As a Modality Sales Specialist in the Midlands & South West UK, you will benefit from flexible working arrangements, competitive compensation, and a commitment to diversity and inclusion, all while contributing to meaningful healthcare solutions that impact lives positively.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Applications Specialist (Monitoring Analytics) - London & South-Central region in Southampton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Philips.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Philips.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Philips, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Applications Specialist (Monitoring Analytics) - London & South-Central region in Southampton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Philips.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Philips.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Philips. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Philips. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Philips
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Philips’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
