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- Tasks: Manage relationships and drive commercial objectives on TikTok Shop Germany.
- Company: Philips, a leading health technology company focused on improving lives.
- Benefits: Collaborative culture, career growth, and the chance to make a real impact.
- Why this job: Join a dynamic team and shape the future of e-commerce on TikTok.
- Qualifications: 5+ years in National Account Management with e-commerce experience.
- Other info: Work in-person at least 3 days a week for better collaboration.
The predicted salary is between 50000 - 70000 £ per year.
Philips is seeking a proactive and consumer-centric Account Manager to join our TikTok Shop Germany team. You will be responsible for managing and nurturing relationships with our TikTok Shop Agency Partner and TikTok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform.
This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey.
You are the right fit if:
- Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.
- Have worked within a global organization – ideally one that is brand-led and consumer focused.
- Possess hands-on experience managing P&L responsibilities.
- Are skilled in creating impactful presentations and confident using PowerPoint.
- Have a solid track record of optimizing the customer decision journey and enhancing user experience.
- Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
- You are passionate about new technologies and eager to grow and develop your skills.
- You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.
What you will do:
- Drive the sell-out (GMV) performance on TikTok Shop Germany, in line with objectives, and manage the sell-in of our TikTok shop Agency partner.
- Work closely with the Marketing Manager to deliver content engagement metrics.
- Responsible for all lower funnel activations on the platform, with a particular focus on TikTok Shop Lives.
- Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.
- Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
- Work closely with the Philips TikTok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
- Manage A&P and promo spending for the channel - key user for SAP.
- Track performance across GMV, content engagement and outputs and optimise where needed.
- Develop strong relationship with the TikTok Account Management Team to secure brand and commercial unlocks for Philips.
- Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.
- Stay up to date with the latest trends on TikTok, and weave best practice into Philips content plan.
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
TikTok Shop Growth & Account Lead in Farnborough employer: Philips
Contact Detail:
Philips Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop Growth & Account Lead in Farnborough
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or even through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they use TikTok for growth. Show them you’re not just another candidate but someone who gets their vibe.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are talking about your experience and skills, the better you'll come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace TikTok Shop Growth & Account Lead in Farnborough
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let your enthusiasm for e-commerce shine through! We want to see how your experience aligns with our goals and how you can drive engagement on TikTok Shop. Make it personal and relatable!
Highlight Your Communication Skills: Since this role involves managing relationships with various stakeholders, it's crucial to showcase your communication prowess. Use clear and concise language in your application to demonstrate that you can convey ideas effectively.
Tailor Your Experience to the Role: Make sure to align your past experiences with the specific requirements of the job. We’re looking for someone with a strong background in account management and e-commerce, so highlight relevant achievements that show you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at Philips
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge before the interview. Understand the latest trends, especially on platforms like TikTok. Be ready to discuss how you've optimised customer journeys in the past and how you can apply that to Philips' objectives.
✨Showcase Your Communication Skills
Since this role involves managing relationships with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with teams or partners in previous roles, especially in a global context.
✨Prepare Impactful Presentations
You’ll need to create presentations, so get comfortable with PowerPoint. Consider preparing a mock presentation on a relevant topic, showcasing your ability to convey information effectively. This will demonstrate your skills and give you confidence during the interview.
✨Be a Team Player
Philips values collaboration, so be ready to discuss how you work within a team. Share specific examples of how you've contributed to team success in the past, and express your enthusiasm for working closely with others to achieve common goals.