At a Glance
- Tasks: Lead impactful projects in Radiology Informatics, driving customer value and project success.
- Company: Philips, a health technology company dedicated to improving global healthcare access.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real difference.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help shape the future of healthcare technology.
- Qualifications: 5+ years in project management, strong communication skills, and a degree in relevant fields.
The predicted salary is between 60000 - 80000 € per year.
In this role, you have the opportunity to lead projects for Radiology Informatics (RI) that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value.
You are responsible for:
- Leading large-scale, cross‑functional projects (€1M+ budget).
- Owning delivery across scope, timeline, budget, quality, resources, and risk.
- Driving decision-making, managing risks/issues, and escalating with clear corrective actions.
- Building strong relationships with customers and stakeholders up to senior leadership level.
- Representing projects in steering committees and governance forums.
- Leading and empowering diverse teams to deliver efficiently and effectively.
- Ensuring adherence to standard delivery processes and high-quality customer experience.
- Overseeing delivery to agreed scope, time, cost, and quality targets.
- Managing subcontractors and partners, including complex contract environments.
- Monitoring financial performance (KPIs, budgets, forecasts) and driving cost optimisation and continuous improvement.
You are part of Enterprise Informatics RI S&SD Implementation Central Europe. You will report to the EI RI S&SD Implementation Project Management Leader Central Europe. You will be part of an inspiring team that has the goal to strengthen and drive performance of EI RI SS&D Implementation within Central Europe.
To succeed in this role, you should have the following skills and experience:
- 5+ years’ experience in software professional services and project management.
- Degree in Software Engineering, Business Engineering, or equivalent.
- PMP (PMI) certified or equivalent.
- Strong expertise in project management methodologies, estimation (cost, time, resources, risks).
- Proven experience delivering software projects across multiple countries/markets.
- Solid understanding of systems, products, and third-party integrations.
- Strong financial acumen with focus on margin optimisation (pre‑sale & delivery).
- Excellent stakeholder management and communication skills at executive level.
- Experience managing teams, subcontractors, and complex contract negotiations.
- Knowledge of quality, compliance, Health & Safety standards; ideally within Health Systems.
- Excellent verbal and written communication skills.
- Willingness to travel.
About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
Customer Program Manager employer: Philips
Philips is an exceptional employer that prioritises the well-being of its employees while driving innovation in health technology. With a strong focus on professional development, you will have ample opportunities to grow your skills and advance your career within a collaborative and inclusive work culture. Located in Central Europe, you will be part of a dynamic team dedicated to making a meaningful impact on healthcare access for all, ensuring that your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Program Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Philips or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Program Managers. Think about how your experience aligns with their needs, especially around project management and stakeholder engagement. We want you to shine!
✨Tip Number 3
Showcase your soft skills! In this role, building relationships is key. Be ready to share examples of how you've successfully managed teams and communicated with stakeholders at all levels. We love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission to improve healthcare for everyone.
We think you need these skills to ace Customer Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your project management experience, especially in software services, and any relevant certifications like PMP. We want to see how you can lead large-scale projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at StudySmarter. Don’t forget to mention your experience with stakeholder management and team leadership.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage budgets, timelines, and resources effectively. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Philips
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've led, especially those with large budgets. Be ready to discuss specific challenges you faced and how you overcame them, as this will showcase your problem-solving skills and project management expertise.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've built strong relationships with customers and stakeholders, particularly at the executive level. Highlight any successful negotiations or conflict resolutions, as this will demonstrate your ability to manage diverse teams and complex contract environments.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with financial performance monitoring, including KPIs and budget management. Share specific instances where you optimised costs or improved margins, as this will show your understanding of the financial aspects of project management.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently, especially when discussing technical details or methodologies. Good communication is key in this role, so ensure you can convey complex information in an understandable way, both verbally and in writing.
