At a Glance
- Tasks: Demonstrate and train users on Philips MR products to enhance customer satisfaction.
- Company: Join Philips, a leading health technology company dedicated to quality healthcare for all.
- Benefits: Enjoy competitive salary, performance bonuses, flexible benefits, and career development opportunities.
- Other info: Remote role with travel; inclusive workplace welcoming diverse applicants.
- Why this job: Make a real impact in healthcare while growing your career in a supportive environment.
- Qualifications: Must have a Diagnostic Radiography degree and experience with MR imaging equipment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Title: Clinical Applications Specialist MR
In this role you will be responsible for demonstrating Philips MR products and training new and existing users on MR equipment to ensure full appreciation of its use. Your role will play a critical part in growing our MR business, customer satisfaction and after sales support. You will work with a broad spectrum of stakeholders and customers, playing a pivotal role in the ongoing success of our business. This role is remote based and travel may be required. The ideal location would be in the Manchester / Birmingham territory.
Responsibilities
- Demonstration of MR products at customer sites or hospitals and at conferences/exhibits. Assist Sales Account Managers by providing support to ensure that all equipment is demonstrated to best advantage.
- Manage post-sales customer product training at customer sites/hospitals and at Philips customer optimization days.
- Follow training schedules for the complete range of equipment and train customers in the use of our MR products, providing a formal applications report on completion of all applications visits.
- Maintain contact with existing users, ensuring ongoing customer satisfaction and confidence in using Philips MR equipment.
- Ensure all clinical applications training, with both new and existing customers, aligns with the Company’s Quality Policy.
- Provide feedback to business/marketing management with information on reference site system performance, competitors’ products, customer reactions and sales initiatives.
- Provide support at courses delivered by our key accounts/customers.
Qualifications
- Diagnostic Radiography degree qualification essential.
- Experience in imaging equipment, specifically MR.
- Strong knowledge of workflow in departments.
- Strong customer service skills and ability to build relationships.
- Capability to train others on MR equipment.
- Flexibility and willingness to travel frequently throughout the UK&I, with a valid driving license (required).
Please note that due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required for this role.
In return
- In return, we offer you a path towards your most rewarding career. A market-based role in a complex environment can open doors for your long-term career, in other areas of Philips or otherwise. From a competitive salary and performance bonus to a car/car allowance, family-friendly policies, flexible benefits and access to Philips learning programmes, a career at Philips comes with a range of benefits. Speak to your recruiter about all the benefits on offer.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to quality healthcare. Do the work of your life to help the lives of others.
Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.
About Philips UKI
- In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & neurodiversity.
- Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.
- For more information, read our Inclusion and Diversity Policy. To know more about your human rights, view this report: Human Rights Report | Philips
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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Clinical Applications Specialist MR employer: Philips
Contact Detail:
Philips Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Applications Specialist MR
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare tech field, especially those who work with MR equipment. Attend industry events or webinars to make connections and learn more about the role.
✨Tip Number 2
Show off your skills! If you have experience with MR products, consider creating a portfolio or a presentation that highlights your training abilities and customer service successes. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of Philips MR products and their applications. Be ready to discuss how you would approach training new users and ensuring customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Clinical Applications Specialist MR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MR equipment and customer training. We want to see how your skills align with the role, so don’t be shy about showcasing your diagnostic radiography background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare technology and how you can contribute to our mission at Philips. Keep it engaging and personal – we love a good story!
Showcase Your Customer Service Skills: Since this role involves building relationships with customers, make sure to highlight any relevant experience in customer service. We’re looking for candidates who can ensure ongoing satisfaction and confidence in using our MR products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Philips
✨Know Your MR Products Inside Out
Before the interview, make sure you have a solid understanding of Philips MR products. Familiarise yourself with their features, benefits, and how they compare to competitors. This will not only help you answer technical questions but also demonstrate your genuine interest in the role.
✨Showcase Your Training Skills
Since the role involves training users on MR equipment, prepare examples of how you've successfully trained others in the past. Think about specific challenges you faced and how you overcame them. This will highlight your capability to educate and support customers effectively.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role, so be ready to discuss your previous experiences in customer service. Share stories that illustrate your ability to build relationships and resolve issues, as this will show that you can maintain ongoing contact with existing users.
✨Be Ready for Travel Questions
As travel is a requirement, be prepared to discuss your flexibility and willingness to travel frequently. You might want to mention any previous roles where travel was involved, and how you managed your time and responsibilities while on the road.