At a Glance
- Tasks: Promote Philips Healthcare products and provide training for optimal equipment usage.
- Company: Philips, a leading health technology company dedicated to quality healthcare for all.
- Benefits: Competitive salary, performance bonus, flexible benefits, and access to Philips University.
- Other info: Join a diverse team committed to making healthcare accessible for everyone.
- Why this job: Make a real impact in healthcare while supporting customer satisfaction across the North of England.
- Qualifications: Degree level education, 5 years clinical experience, and teaching/training skills required.
The predicted salary is between 40000 - 50000 £ per year.
In this role, you will be responsible for promoting Philips Healthcare products and systems across the assigned territory. As an Applications Specialist, you will ensure that customers, including end users, technicians, and operators receive comprehensive training to enable the safe and effective use of Philips equipment following installation and handover.
By delivering high-quality clinical and technical support, you will help maximise customer satisfaction and support optimal patient care throughout the North of England region.
You are responsible for:
- Promoting Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows.
- Working as part of an account team to ensure modality results are reached according to account plans and targets.
- Supporting new product launches.
- Providing required applications report on completion of all application visits.
- Training customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered.
- (Re-)Training hospital staff in case of new releases, upgrade and/or versions (changes) in the operating procedures of the equipment.
- Setting up application training schedules in close cooperation with the customer.
- Ensuring that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from PH.
- Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and customer satisfaction.
- Reporting to BU on difficulties in optimal usage of the equipment.
- Being aware and managing at all times the safety standards required by the company, including radiation protection, health and safety regulations.
- Supporting and advising the sales force during acquisition.
- Keeping up to date with new developments in the clinical application and operating field of the relevant equipment.
- Ensuring that all clinical applications training, with both new and existing customers, comply with the company's quality policy.
- Reporting customer feedback according to applicable quality standard policy and following up relevant assigned quality & regulatory training in a timely manner.
You are a part of the Clinical Application team for Monitoring Analytics and Therapeutic Care. You will be closely working with Account Managers and Product Managers to achieve the result of the modality and maximize customer satisfaction. You are reporting directly to the Clinical Application Lead.
In this role, you should have the following skills and experience:
- Degree level education or equivalent.
- In-depth knowledge and experience of Monitoring products. A knowledge of ECG systems including ECG machines would be advantageous.
- Minimum of 5 years’ experience in clinical field using monitoring devices.
- Fluent in English, verbal and written in addition to local language.
- Experience/Qualification in Teaching/Training.
How we work together: We believe that we are better together than we are apart. This is a field-based role, most effectively done at customer or partner locations. You will be supporting customers across the North of England region. You will be supported with a competitive salary, performance bonus, company car/allowance, family-friendly policies, flexible benefits, and access to Philips University.
Due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required.
About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
About Philips UKI: In the UK, we are recognized as a Disability Confident employer and are proud to be part of the Armed Forces Covenant and Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+, and individuals living with a disability.
Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.
Clinical Application Specialist (Monitoring Analytics) - North of England employer: Philips
Philips is an exceptional employer, particularly for the Clinical Application Specialist role in the North of England, as it fosters a collaborative work culture that prioritises employee growth and development. With competitive salaries, performance bonuses, and access to Philips University, employees are empowered to enhance their skills while making a meaningful impact on patient care. The company's commitment to diversity and inclusion, alongside family-friendly policies, ensures a supportive environment where every individual can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Application Specialist (Monitoring Analytics) - North of England
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare tech field, especially those who work with monitoring products. Attend industry events or webinars to make connections and learn more about the role.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the Clinical Application Specialist role. Highlight your training skills and knowledge of monitoring devices to show you’re the perfect fit.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Clinical Application Specialist (Monitoring Analytics) - North of England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Application Specialist role. Highlight your experience with monitoring products and any teaching or training you've done, as this will show us you're a great fit for the position.
Showcase Your Passion:Let your enthusiasm for healthcare technology shine through in your application. We love candidates who are genuinely excited about making a difference in patient care, so don’t hold back on sharing why you want to join Philips!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you meet the requirements of the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure that your application reaches us quickly and efficiently, and you can easily track its progress!
How to prepare for a job interview at Philips
✨Know Your Products Inside Out
Make sure you have a solid understanding of Philips Healthcare products, especially the monitoring devices. Familiarise yourself with their features, benefits, and how they improve patient care. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Prepare for Training Scenarios
Since training is a key part of the role, think about how you would approach teaching customers about the equipment. Prepare examples of how you've successfully trained others in the past, and be ready to discuss your teaching methods and how you adapt to different learning styles.
✨Showcase Your Customer Interaction Skills
This role involves regular customer visits, so be prepared to discuss your experience in building relationships and gathering feedback. Think of specific instances where you’ve improved customer satisfaction or resolved issues, as this will highlight your ability to connect with clients.
✨Stay Updated on Industry Trends
Demonstrate your commitment to continuous learning by being aware of the latest developments in clinical applications and monitoring technology. Mention any recent advancements or trends during your interview to show that you’re proactive and engaged in the field.
