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- Tasks: Manage TikTok Shop relationships and drive commercial objectives in a dynamic e-commerce environment.
- Company: Join Philips, a leading health technology company focused on making healthcare accessible for all.
- Benefits: Full-time role with opportunities for growth, collaboration, and impactful work.
- Why this job: Be at the forefront of social media commerce and make a difference in people's lives.
- Qualifications: 5+ years in National Account Management, strong e-commerce background, and fluent in German.
- Other info: Work in a collaborative team, embracing new technologies and trends.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Philips is seeking a proactive and consumer‑centric Account Manager to join our Tiktok Shop Germany team. You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform. This role requires excellent communication skills, a deep understanding of e‑commerce, commercial strategy and the power of social media on the consumer decision journey.
What You Are The Right Fit If:
- Bring a minimum of 5 years work experience in National Account Management with a strong background in e‑commerce.
- Have worked within a global organization – ideally one that is brand‑led and consumer focused.
- Are comfortable communicating in German.
- Possess hands‑on experience managing P&L responsibilities.
- Are skilled in creating impactful presentations and confident using PowerPoint.
- Have a solid track record of optimizing the customer decision journey and enhancing user experience.
- Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
- You are passionate about new technologies and eager to grow and develop your skills.
- You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.
What You Will Do:
- Drive the sell‑out (GMV) performance on Tiktok Shop Germany, in line with objectives, and manage the sell‑in of our Tiktok shop Agency partner.
- Work closely with the Marketing Manager to deliver content engagement metrics.
- Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.
- Manage portfolio and pricing strategy for the platform, in line with WE guard‑rails.
- Co‑create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
- Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
- Manage A&P and promo spending for the channel – key user for SAP.
- Track performance across GMV, content engagement and outputs and optimise where needed.
- Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.
- Support the Marketing Manager with the planning and delivery of content, affiliate outreach and ads.
- Stay up to date with the latest trends on TikTok, and weave best practice into Philips content plan.
How We Work Together:
We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
TikTok Shop Account Manager with German employer: Philips Water Solutions
Contact Detail:
Philips Water Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop Account Manager with German
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or even through TikTok. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to e-commerce and account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for TikTok and e-commerce during interviews. Share examples of how you've used social media to drive engagement or sales in the past. This will demonstrate your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace TikTok Shop Account Manager with German
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the TikTok Shop Account Manager role. Highlight your experience in e-commerce and account management, especially any work with global brands. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for social media and how you can drive engagement on TikTok. Don’t forget to mention your German language skills – they’re a big plus for us!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to optimise the customer decision journey and enhance user experience. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Philips Water Solutions
✨Know Your TikTok Inside Out
Make sure you’re up to speed with the latest trends and features on TikTok. Familiarise yourself with how brands are leveraging the platform for e-commerce, especially in Germany. This will show your passion for the role and your understanding of the consumer decision journey.
✨Showcase Your P&L Experience
Be ready to discuss your hands-on experience with P&L responsibilities. Prepare specific examples of how you've managed budgets and driven profitability in previous roles. This will demonstrate your commercial acumen and ability to align with Philips' objectives.
✨Prepare Impactful Presentations
Since the role requires creating presentations, practice delivering a few key points about your past successes using PowerPoint. Use visuals to make your case compelling, and be prepared to explain how you can apply these skills to enhance Philips' TikTok Shop strategy.
✨Demonstrate Stakeholder Management Skills
Think of examples where you’ve successfully aligned diverse teams towards a common goal. Highlight your communication skills and how you’ve influenced stakeholders in previous roles. This will show that you can thrive in a collaborative environment at Philips.
