At a Glance
- Tasks: Manage relationships with TikTok Shop partners and drive commercial objectives.
- Company: Philips, a global health technology leader focused on improving lives.
- Benefits: Collaborative culture, career growth, and the chance to make a real impact.
- Other info: Work in a supportive environment that values diversity and innovation.
- Why this job: Join a dynamic team and shape the future of e-commerce on TikTok.
- Qualifications: 5+ years in account management, strong e-commerce background, and excellent communication skills.
The predicted salary is between 50000 - 60000 € per year.
Philips is seeking a proactive and consumer-centric Account Manager to join our Tiktok Shop Germany team. You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform. This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey.
You are the right fit if:
- Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.
- Have worked within a global organization – ideally one that is brand-led and consumer focused.
- Possess hands-on experience managing P&L responsibilities.
- Are skilled in creating impactful presentations and confident using PowerPoint.
- Have a solid track record of optimizing the customer decision journey and enhancing user experience.
- Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
- You are passionate about new technologies and eager to grow and develop your skills.
- You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.
What you will do:
- Drive the sell-out (GMV) performance on Tiktok Shop Germany, in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.
- Work closely with the Marketing Manager to deliver content engagement metrics.
- Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.
- Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.
- Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
- Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
- Manage A&P and promo spending for the channel - key user for SAP.
- Track performance across GMV, content engagement and outputs and optimise where needed.
- Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.
- Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.
- Stay up to date with the latest trends on TikTok, and weave best practice into Philips content plan.
How we work together: We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
TikTok Shop Account Manager employer: Philips International
Philips is an exceptional employer that prioritises employee growth and collaboration, fostering a vibrant work culture in Farnborough. With a commitment to innovation in health technology, employees are encouraged to develop their skills while working on impactful projects that improve lives globally. The company values diversity and inclusion, ensuring that every team member feels respected and valued, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Philips or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to account management and e-commerce. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your TikTok knowledge! Stay updated on the latest trends and features of the platform. Being able to discuss how these can impact the consumer journey will definitely impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace TikTok Shop Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the TikTok Shop Account Manager role. Highlight your experience in e-commerce and account management, and show us how you can drive engagement on social media platforms.
Showcase Your Communication Skills:Since this role requires excellent communication, don’t hold back! Use clear and engaging language in your application. We want to see how you can convey ideas effectively, just like you would with stakeholders.
Demonstrate Your Passion for TikTok:Let us know why you’re excited about working with TikTok! Share any relevant experiences or insights you have about the platform and how you can leverage it to enhance user experience and drive sales.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Philips International
✨Know Your TikTok Inside Out
Make sure you’re up to speed with the latest trends and features on TikTok. Familiarise yourself with how brands are using the platform effectively, especially in e-commerce. This will show your passion for the role and your understanding of the consumer decision journey.
✨Showcase Your Account Management Skills
Prepare examples from your past experience that highlight your success in National Account Management. Be ready to discuss how you've managed P&L responsibilities and optimised customer experiences. Use specific metrics to demonstrate your impact.
✨Master the Art of Presentation
Since this role requires creating impactful presentations, practice your PowerPoint skills. Prepare a mini-presentation about a successful TikTok campaign or strategy you admire. This will not only showcase your creativity but also your ability to communicate effectively.
✨Build Rapport with Stakeholders
Think about how you can demonstrate your strong stakeholder management capabilities during the interview. Prepare to discuss how you’ve aligned and influenced diverse teams in the past. Showing that you can work collaboratively will resonate well with the company’s values.
