At a Glance
- Tasks: Lead impactful projects in Radiology Informatics, driving customer value and stakeholder satisfaction.
- Company: Join Philips, a health tech company dedicated to improving global healthcare access.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real difference.
- Other info: Be part of a passionate team focused on performance and innovation in healthcare.
- Why this job: Empower diverse teams and shape the future of healthcare technology.
- Qualifications: 5+ years in project management, strong communication skills, and a degree in relevant fields.
The predicted salary is between 60000 - 80000 £ per year.
In this role, you have the opportunity to lead projects for Radiology Informatics (RI) that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value.
You are responsible for:
- Leading large-scale, cross‑functional projects (€1M+ budget).
- Owning delivery across scope, timeline, budget, quality, resources, and risk.
- Driving decision-making, managing risks/issues, and escalating with clear corrective actions.
- Building strong relationships with customers and stakeholders up to senior leadership level.
- Representing projects in steering committees and governance forums.
- Leading and empowering diverse teams to deliver efficiently and effectively.
- Ensuring adherence to standard delivery processes and high-quality customer experience.
- Overseeing delivery to agreed scope, time, cost, and quality targets.
- Managing subcontractors and partners, including complex contract environments.
- Monitoring financial performance (KPIs, budgets, forecasts) and driving cost optimisation and continuous improvement.
You are part of Enterprise Informatics RI S&SD Implementation Central Europe. You will report to the EI RI S&SD Implementation Project Management Leader Central Europe. You will be part of an inspiring team that has the goal to strengthen and drive performance of EI RI SS&D Implementation within Central Europe.
To succeed in this role, you should have the following skills and experience:
- 5+ years’ experience in software professional services and project management.
- Degree in Software Engineering, Business Engineering, or equivalent.
- PMP (PMI) certified or equivalent.
- Strong expertise in project management methodologies, estimation (cost, time, resources, risks).
- Proven experience delivering software projects across multiple countries/markets.
- Solid understanding of systems, products, and third-party integrations.
- Strong financial acumen with focus on margin optimisation (pre‑sale & delivery).
- Excellent stakeholder management and communication skills at executive level.
- Experience managing teams, subcontractors, and complex contract negotiations.
- Knowledge of quality, compliance, Health & Safety standards; ideally within Health Systems.
- Excellent verbal and written communication skills.
- Willingness to travel.
About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Customer Program Manager employer: Philips International
Philips is an exceptional employer that prioritises the well-being and growth of its employees, offering a dynamic work culture centred around innovation and collaboration. As a Customer Program Manager, you will have the opportunity to lead impactful projects in a supportive environment that values diversity and empowers teams to excel. With a strong focus on professional development and a commitment to making a difference in healthcare, Philips provides a unique platform for meaningful and rewarding employment in Central Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Program Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. This will help you tailor your responses and show them you’re genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Customer Program Manager role. Keep it concise and impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Program Manager. Highlight your project management experience, especially with large-scale projects and cross-functional teams. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in stakeholder management and financial acumen.
Showcase Relevant Experience:When filling out your application, focus on showcasing your relevant experience in software professional services and project management. We love seeing examples of how you've successfully delivered projects across different countries or markets.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Philips International
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've led, especially those with large budgets. Be ready to discuss specific challenges you faced and how you overcame them, as this will showcase your problem-solving skills and project management expertise.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've built strong relationships with customers and stakeholders, particularly at the executive level. Highlight any successful negotiations or conflict resolutions, as this will demonstrate your ability to manage diverse teams and complex contract environments.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with financial performance monitoring, including KPIs and budget management. Share specific instances where you optimised costs or improved margins, as this will show your understanding of the financial aspects of project management.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently, especially when discussing technical details or methodologies. Good communication is key in this role, so ensure you can convey complex information in an understandable way, both verbally and in writing.
