At a Glance
- Tasks: Manage relationships with TikTok Shop partners and drive commercial objectives.
- Company: Philips is a health technology company focused on improving global healthcare access.
- Benefits: Enjoy a collaborative work environment and opportunities for personal growth.
- Why this job: Join a dynamic team, influence e-commerce strategies, and make a real impact.
- Qualifications: 5 years in National Account Management with e-commerce experience; fluent in German.
- Other info: Work in-person at least 3 days a week to foster teamwork.
The predicted salary is between 36000 - 60000 Β£ per year.
Job Title
TikTok Shop Account Manager
Job Description
Philips is seeking a proactive and consumer-centricAccount Managerto join ourTiktok ShopGermany team.
You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform.
This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey
You are the right fit if:
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Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.
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Have worked within a global organization β ideally one that is brand-led and consumer focused.
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Are comfortable communication in German.
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Possess hands-on experience managing P&L responsibilities.
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Are skilled in creating impactful presentations and confident using PowerPoint.
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Have a solid track record of optimizing the customer decision journey and enhancing user experience.
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Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
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You are passionate about new technologies and eager to grow and develop your skills.
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You want towork togetherand act as a real team player, a great communicator and are comfortable working with different stakeholders.
What you will do:
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Drive the sell-out ( GMV) performance on Tiktok Shop Germany, in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.
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Work closely with the Marketing Manager to deliver content engagement metrics.
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Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.
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Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.
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Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
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Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
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Manage A&P and promo spending for the channel- key user for SAP.
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Track performance across GMV, content engagement and outputs and optimise where needed.
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Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.
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Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.
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Stay up to date with the latest trends on TikTok, and weave best practise into Philips content plan.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won\’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
β’ Learn more about our business.
β’ Discover our rich and exciting history.
β’ Learn more about our purpose.
If youβre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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TikTok Shop Account Manager employer: Philips Iberica SAU
Contact Detail:
Philips Iberica SAU Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land TikTok Shop Account Manager
β¨Tip Number 1
Familiarise yourself with TikTok's unique features and trends. Understanding how the platform operates and what content resonates with users will help you demonstrate your expertise during interviews.
β¨Tip Number 2
Network with professionals in the e-commerce and social media sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals for the position.
β¨Tip Number 3
Prepare to discuss your experience with P&L management and how you've optimised customer journeys in previous roles. Be ready to share specific examples that highlight your skills and achievements.
β¨Tip Number 4
Stay updated on the latest trends in health technology and consumer behaviour. Being knowledgeable about Philips' mission and how it aligns with current market trends will show your genuine interest in the role.
We think you need these skills to ace TikTok Shop Account Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in National Account Management and e-commerce. Emphasise any relevant achievements, especially those related to managing P&L responsibilities and optimising the customer decision journey.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and technology. Mention specific examples of how you've driven commercial objectives in previous roles, particularly in relation to TikTok or similar platforms.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples of successful stakeholder management in your application. Highlight your ability to align and influence diverse teams effectively.
Highlight Relevant Experience: In your application, be sure to mention your hands-on experience with creating impactful presentations and using PowerPoint. This will demonstrate your readiness for the responsibilities outlined in the job description.
How to prepare for a job interview at Philips Iberica SAU
β¨Showcase Your E-commerce Expertise
Make sure to highlight your experience in e-commerce during the interview. Discuss specific projects where you successfully managed accounts and drove sales, as this role heavily relies on understanding the commercial strategy behind online platforms.
β¨Demonstrate Strong Communication Skills
Since the role involves managing relationships with various stakeholders, be prepared to discuss how you've effectively communicated with teams in the past. Use examples that showcase your ability to influence and align diverse groups towards common goals.
β¨Prepare for P&L Discussions
Given the responsibility for P&L management, brush up on your financial acumen. Be ready to discuss how you've previously managed budgets and optimised spending to achieve business objectives, as this will be crucial for the role.
β¨Stay Updated on TikTok Trends
Familiarise yourself with the latest trends and best practices on TikTok. During the interview, share insights on how these trends can be leveraged to enhance Philips' content strategy and drive engagement on the platform.