At a Glance
- Tasks: Maximise sales and customer satisfaction while leading a team of Account Managers.
- Company: Join Philips, a leader in Sleep and Respiratory Care with a collaborative culture.
- Benefits: Field-based role with flexible working, competitive salary, and career progression opportunities.
- Other info: Opportunity to work on exciting projects and attend industry events.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Sales experience in Healthcare, team management, and excellent communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Key Account Manager for our Sleep and Respiratory Care business will be responsible for maximising order intake, sales, price realisation and customer satisfaction while developing and optimising the customer relationship to ensure long‑term profitability in the defined number of accounts. You will also have a team of 3 Account Managers that report directly to you. You will work within the SRC Sales team, collaborating daily with marketing, operations, and finance stakeholders to grow the business within your territory. Within this team, you will have the opportunity to grow and progress within the wider Philips business across a commercial, technical, or managerial pathway.
Your responsibilities:
- Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory and the total North region, exceeding region and territory sales, and gross profit targets agreed with the Company.
- Ensure continuity of the relationship with the accounts and operate at multiple levels in the accounts’ organisations, facilitating executive level interfaces between the company and the accounts.
- Prepare the strategic account plan in line with the regional strategy and execute at territory level, ensuring that all Northern AMs have strategic account plans and review these monthly.
- Contribute to the development and implementation of local marketing strategies.
- Accountable for the North Region and the 3 Account Managers within that region alongside their individual territories, delivering 1:1s, performance reviews and day‑to‑day support for the AMs within the North.
- Responsible for filling the funnel management tool (CRM) and systematically analysing win & loss deals, expectations, customer satisfaction, market, competition, and trends.
- Participate in relevant exhibitions or local events.
- Determine the training and support needs of the Northern AMs and organise any related actions required.
- Ensure quotations are completed and delivered within time limits for both your territory and the Northern team.
- Take on additional project responsibilities from the UKI and EMEA team to support the total SRC business, including feeding back competitor information and customer needs.
Your team:
This position will be field‑based, spending 80% of your time working across the North territory, with the remainder of your time working from home.
We are looking for:
- Experience in a sales role in Healthcare and B2B environment.
- Experience managing a sales team.
- Experience within respiratory care or sleep services would be desirable.
- Preferably relevant technical or clinical experience.
- Excellent communication skills.
- A drive to succeed and exceed the sales targets.
- Valid driving license.
Key Account Manager, North in Farnborough employer: Philips Iberica SAU
Philips is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the Sleep and Respiratory Care sector. With a strong focus on employee growth, you will have access to various pathways for advancement in a supportive environment, while enjoying the flexibility of a field-based role that allows for a healthy work-life balance. Join us in the North region, where your contributions will directly impact customer satisfaction and long-term profitability, all while being part of a team that values your expertise and development.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager, North in Farnborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to current employees at companies you’re interested in. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the Sleep and Respiratory Care sector. We want you to show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the Key Account Manager role. We suggest rehearsing with a friend or in front of a mirror. Confidence is key, and we believe you’ve got what it takes to impress!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and are still excited about the opportunity.
We think you need these skills to ace Key Account Manager, North in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in sales, especially in healthcare and B2B environments, and showcase any relevant achievements that demonstrate your ability to exceed targets.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to explain how your skills and experiences align with our needs, particularly in managing accounts and leading a team of Account Managers.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects your ability to communicate effectively. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully interacted with clients or stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Philips Iberica SAU
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Understand their needs, challenges, and how your role can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Key Account Manager, you'll be leading a team of Account Managers. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and supporting them to achieve their targets.
✨Understand the Market Landscape
Familiarise yourself with the current trends in the healthcare and respiratory care sectors. Be ready to discuss how these trends could impact the business and what strategies you would implement to stay ahead of the competition.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific scenarios from your past experiences where you turned challenges into opportunities, especially in sales or customer relationship management.
