At a Glance
- Tasks: Manage demand planning and enhance service quality while collaborating with various teams.
- Company: Philips is a health technology company dedicated to improving global healthcare access.
- Benefits: Enjoy career growth opportunities, a dynamic work environment, and the freedom to shape your path.
- Why this job: Make a tangible impact on healthcare while working in a supportive, collaborative team.
- Qualifications: Degree in Logistics or Supply Chain Management and 5 years of relevant experience required.
- Other info: Fluency in English and proficiency in ERP systems are essential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Title
Customer Demand Planner
Job Description
As the Customer Demand Planner , you will collaborate closely with Philips’ European teams to ensure smooth day-to-day order fulfilment operations.
You will also contribute to enhancing service quality and taking on new challenges alongside our clients.
Your key responsibilities will include:
- Managing short-term demand planning by utilizing and refining basic forecasts, enriching relevant data from sales teams, customers, project managers, procurement/operations, marketing, finance, and related departments.
- Collecting data on progressive inputs/outputs and promotional activities to support continuous improvement processes.
- Analyzing historical sales trends, inventory balances, and demand drivers; preparing detailed forecasts and evaluating forecast accuracy.
- Working closely with stakeholders to propose forecast adjustments and challenge underlying assumptions, supporting all functions in developing and communicating gap reduction strategies.
You will be part of
The Western Europe Personal Health Supply Chain Market team, reporting directly to the Business Leader. You will join a close-knit, dynamic team focused on commercial performance and collaboration, regularly interacting with Supply Chain, Sales, Marketing, and international Philips teams.
What you bring to succeed:
- A degree equivalent to Bac+2/3 in Logistics, Supply Chain Management, or Business.
- At least 5 years’ experience in a commercial or supply chain environment.
- Alignment with Philips’ core values: Customer First, Quality & Integrity Always, Team Up to Win, Take Ownership to Deliver Fast, and a continuous drive to improve and inspire.
- Experience in an international setting, within supply chain or planning roles (distribution centers, factories, or retail).
- Proficiency with ERP systems and advanced planning tools such as SAP and JDA.
- APICS or CPIM certification is a plus.
- Versatility and excellent communication skills, both written and verbal.
- Fluency in English is required.
What we offer
- The opportunity to grow within a strategic and dynamic sector of Philips. You will work in a challenging environment where your decisions have a tangible impact on Philips’ development in France.
- The freedom to shape your own career path within the group, exploring roles that interest you either in France or internationally.
Please submit your CV in English!
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won\’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .
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Ce poste vous donne la possibilité de
Travailler en étroite collaboration avec les équipes européennes au sein de Philips pour assurer un fonctionnement fluide au quotidien dans la réalisation des commandes.
Contribuer à améliorer la qualité du service, et relever de nouveaux défis auprès des clients.
Vous avez pour principales missions de
- GĂ©rer le planning des demandes Ă court terme en utilisant/amĂ©liorant les prĂ©visions de base et en les enrichissant de toutes les donnĂ©es pertinentes provenant des Ă©quipes ventes, des clients, des gestionnaires de projets clients, de l\’approvisionnement/des opĂ©rations, du marketing, des finances et des fonctions adjacentes.
- Recueillir les données relatives aux entrées/sorties progressives et aux opérations de promotions et les utiliser dans le cadre du processus d’amélioration.
- Examiner et analyser les tendances historiques des ventes, les soldes, les stocks, rechercher les facteurs de la demande, préparer des prévisions analytiques et évaluer les résultats des prévisions.
- Travailler en étroite collaboration avec les parties prenantes, proposer des ajustements de prévisions et remettre en question les hypothèses qui sous-tendent les données. Soutenir toutes les fonctions concernées dans la création et la communication de scénarios de réduction des écarts.
Vous faites partie de
L’équipe Supply Chain Market Western Europe Personal Health et reportez au Business Leader. Vous intégrez une équipe soudée et dynamique tournée vers la performance commerciale et l’entraide. Vous interagissez quotidiennement avec les équipes Supply Chain, Commercial, Marketing ainsi qu’avec les équipes de Philips à l’international.
Vos atouts pour réussir à ce poste
- Titulaire d’un bac+2/3: Logistique et Gestion de la chaĂ®ne d\’approvisionnement ou commercial.
- 5 ans d\’expĂ©rience dans un environnement commercial ou de la chaĂ®ne d\’approvisionnement.
- Agir en accord avec les valeurs de Philips: Customer first, Quality & Integrity always, Team up to Win, Take Ownership to deliver fast, Eager to improve and inspire.
- Expérience dans un environnement international, en Supply chain ou dans un rôle de planification (centre d’approvisionnement, usines, ou vente au détail)
- Familier avec les ERP et outils de planification avancés, SAP, JDA
- Certification APICS, CPIM est un plus
- Polyvalence, excellentes aptitudes à la communication orale et écrite.
- Anglais obligatoire.
En retour, nous vous offrons de
Lapossibilité de vous épanouir sur un secteurstratégiqueet dynamiquede Philips.Vous évoluerez dans un environnement de travail challengeant et vos décisions auront un impact concret sur le développement de Philips en France.
Vous aurez le choix de construire votre propre parcours professionnel au sein du groupe et dans les services qui vous attirent en France ou à l’international.
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Customer Demand Planner employer: Philips Iberica SAU
Contact Detail:
Philips Iberica SAU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Demand Planner
✨Tip Number 1
Familiarise yourself with Philips' core values: Customer First, Quality & Integrity Always, Team Up to Win, and Take Ownership to Deliver Fast. Demonstrating alignment with these values during your interactions can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Philips, especially those in supply chain roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Brush up on your knowledge of ERP systems and advanced planning tools like SAP and JDA. Being able to discuss your proficiency and any relevant experiences with these tools can demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've managed demand planning and collaborated with cross-functional teams in the past. Highlighting your versatility and communication skills will show that you're a great fit for the dynamic team at Philips.
We think you need these skills to ace Customer Demand Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and supply chain management. Emphasise your proficiency with ERP systems and any advanced planning tools you've used, such as SAP or JDA.
Craft a Compelling Cover Letter: In your cover letter, express your alignment with Philips' core values. Share specific examples of how you've demonstrated 'Customer First' and 'Team Up to Win' in your previous roles.
Highlight International Experience: If you have experience working in an international setting, be sure to mention it. Discuss how this experience has prepared you for the collaborative nature of the role at Philips.
Showcase Analytical Skills: Since the role involves analysing sales trends and preparing forecasts, include examples of how you've successfully used data analysis in past positions. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Philips Iberica SAU
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Customer Demand Planner. Familiarise yourself with demand planning processes, forecasting techniques, and how they relate to supply chain management. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare specific examples from your past experience that highlight your skills in demand planning and collaboration with various teams. Be ready to discuss how you've managed forecasts, analysed sales trends, and contributed to service quality improvements in previous roles.
✨Align with Company Values
Philips values customer focus, integrity, teamwork, and ownership. During the interview, reflect these values in your answers. Share experiences that demonstrate how you prioritise customer needs, work collaboratively, and take initiative to drive results.
✨Prepare Questions
Have insightful questions ready to ask your interviewers about the team dynamics, challenges faced in the role, and Philips' approach to continuous improvement. This shows your genuine interest in the position and helps you assess if it's the right fit for you.