At a Glance
- Tasks: Promote Philips Healthcare products and provide top-notch training to customers.
- Company: Join Philips, a leading health technology company dedicated to quality healthcare for all.
- Benefits: Enjoy a competitive salary, performance bonuses, flexible benefits, and access to Philips University.
- Other info: Field-based role with opportunities for growth and collaboration in a supportive team.
- Why this job: Make a real difference in patient care while working with innovative healthcare solutions.
- Qualifications: Degree level education, 5 years clinical experience, and teaching/training skills required.
The predicted salary is between 40000 - 50000 £ per year.
In this role, you will promote Philips Healthcare products and systems across the assigned territory. As an Applications Specialist, you ensure that customers receive comprehensive training to enable the safe and effective use of Philips equipment following installation and handover. By delivering high‑quality clinical and technical support, you will help maximise customer satisfaction and support optimal patient care throughout the North of England region.
Responsibilities
- Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars and trade shows.
- Work as part of an account team to ensure modality results are reached according to account plans and targets.
- Support new product launches.
- Provide required application reports on completion of all application visits.
- Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered.
- Re‑train hospital staff in case of new releases, upgrades or versions (changes) in the operating procedures of the equipment.
- Set up application training schedules in close cooperation with the customer.
- Ensure that all customers are provided with high‑quality training and attention so that each customer is fully satisfied with the attention received from PH.
- Conduct regular visits to customers to obtain direct feedback about the quality of the training delivery and customer satisfaction.
- Report to BU on difficulties in optimal usage of the equipment.
- Be aware of and manage at all times the safety standards required by the company, including radiation protection, health and safety regulations.
- In the event of hazards or accidents, take immediate control of the situation and involve the safety advisor from the regional office.
- Support and advise the sales force during acquisition.
- Keep up to date with new developments in the clinical application and operating field of the relevant equipment.
- Ensure that all clinical application training, with both new and existing customers, complies with the company's quality policy.
- Report customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner.
Role and Team
You are a part of the Clinical Application team for Monitoring Analytics and Therapeutic Care. You will be closely working with Account Managers and Product Managers to achieve the modality result and maximise customer satisfaction. Reporting You will report directly to the Clinical Application Lead.
Qualifications
- Degree level education or equivalent.
- In‑depth knowledge and experience of Monitoring products.
- A knowledge of ECG systems including ECG machines would be advantageous.
- Minimum of 5 years’ experience in a clinical field using monitoring devices.
- Fluent in English, verbal and written, in addition to the local language.
- Experience/Qualification in Teaching/Training.
How We Work Together
We believe that we are better together than we are apart. This is a field‑based role, most effectively done at customer or partner locations. You will be supporting customers across the North of England region.
Benefits
You will be supported with a competitive salary, performance bonus, company car or allowance, family‑friendly policies, flexible benefits, and access to Philips University.
Legal
Due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
EEO Statement
In the UK, we are recognized as a Disability Confident employer and are proud to be part of the Armed Forces Covenant and Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+, and individuals living with a disability.
Clinical Application Specialist (Monitoring Analytics) - North of England in Wells employer: Philips Healthcare
Philips Healthcare is an exceptional employer, offering a supportive work environment that prioritises employee growth and development. With competitive salaries, performance bonuses, and access to Philips University, employees are encouraged to enhance their skills while making a meaningful impact on patient care across the North of England. The company's commitment to diversity and inclusion, alongside family-friendly policies, makes it a rewarding place to work for those seeking a fulfilling career in healthcare technology.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Application Specialist (Monitoring Analytics) - North of England in Wells
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare tech field, especially those who work with Philips products. Attend industry events or webinars to make connections and learn more about the role.
✨Tip Number 2
Show off your skills! Prepare for interviews by practising how you would demonstrate Philips equipment or train staff. Use real-life examples from your experience to highlight your expertise in clinical applications.
✨Tip Number 3
Stay updated! Keep an eye on the latest trends in monitoring analytics and healthcare technology. This knowledge will not only impress interviewers but also help you engage meaningfully with potential customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Philips team and making a difference in patient care.
We think you need these skills to ace Clinical Application Specialist (Monitoring Analytics) - North of England in Wells
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinical Application Specialist role. Highlight your experience with monitoring products and any teaching or training you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare technology and how you can contribute to our mission at Philips. Keep it engaging and relevant to the role.
Showcase Your Customer Interaction Skills:Since this role involves a lot of customer interaction, make sure to highlight any experience you have in training or supporting clients. We love seeing examples of how you've maximised customer satisfaction in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Philips Healthcare
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Philips Healthcare products, especially those related to monitoring analytics. Familiarise yourself with their features, benefits, and how they improve patient care. This knowledge will help you answer questions confidently and demonstrate your passion for the role.
✨Showcase Your Training Skills
Since the role involves training customers, be prepared to discuss your previous teaching or training experiences. Think of specific examples where you successfully trained others, highlighting your ability to communicate complex information clearly. This will show that you can effectively support customers in using Philips equipment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer feedback. Practice responding to situations where you had to manage customer concerns or adapt training methods. This will demonstrate your readiness to ensure customer satisfaction and optimal usage of the equipment.
✨Emphasise Team Collaboration
As you'll be working closely with Account Managers and Product Managers, highlight your experience in team settings. Share examples of how you've collaborated with others to achieve goals, as this will show that you understand the importance of teamwork in maximising customer satisfaction and achieving modality results.
