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For Companies At a Glance
- Tasks: Be the friendly face of our firm, managing calls and welcoming visitors.
- Company: A family-run business in beautiful Cornwall with a warm atmosphere.
- Benefits: Competitive pay, part-time hours, and a supportive team environment.
- Why this job: Join us to enhance your customer service skills and gain valuable office experience.
- Qualifications: Previous office experience and strong organisational skills are essential.
- Other info: Perfect for students looking for flexible work in a dynamic setting.
Job Overview
We are a family run firm in the heart of Cornwall and we are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our customer and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires a proactive individual with strong organisational skills and the ability to multitask effectively in a busy office environment.
Duties
- Greet and welcome visitors in a courteous manner, ensuring a positive first impression. Provide refreshments when required.
- Answer and direct phone calls with excellent phone etiquette, taking messages when necessary.
- Manage incoming and outgoing correspondence, including emails and postal mail.
- Enter leads onto the database and pass lead details onto the relevant sales designer
- Maintain an organised reception area, ensuring it is tidy and presentable at all times.
- Provide clerical support as needed, including typing documents and preparing reports.
- Utilise Microsoft Office Suite to create documents,as and when required
- Support financial processes by using Adminbase.
Skills
- Previous office experience is essential, with a background in administrative roles being highly desirable.
- Proficient computer skills, including typing speed and accuracy.
- Strong organisational skills to manage multiple tasks efficiently.
- Excellent phone etiquette to handle calls professionally.
- Familiarity with Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace is required.
- Attention to detail for accurate data entry and record keeping.
- A proactive attitude with the ability to work independently as well as part of a team. If you possess these skills and are eager to contribute to our dynamic team as a Receptionist, we encourage you to apply for this exciting opportunity
Job Type: Part-time
Pay: £12.21-£13.00 per hour
Expected hours: 17 per week
Language:
- English (required)
Work Location: In person
Receptionist/Administrator employer: PHILIP WHEAR WINDOWS & CONSERVATORIES LTD
Contact Detail:
PHILIP WHEAR WINDOWS & CONSERVATORIES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling calls, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with answering calls and directing inquiries.
✨Tip Number 3
When you arrive for your interview, pay attention to your surroundings. A tidy and organised reception area reflects well on you, so make sure to embody that same professionalism during your visit.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first face our visitors see, so let your friendly vibe shine through in your application. Use a warm tone and don’t be afraid to show a bit of your personality – we want to see how you’d fit into our family-run firm!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. We love seeing how your skills match what we're looking for, so tweak your CV to reflect your organisational skills and any previous office experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Mention specific examples of how you've provided exceptional customer service or managed multiple tasks effectively in the past – we want to hear your story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at PHILIP WHEAR WINDOWS & CONSERVATORIES LTD
✨Know the Company
Before your interview, take some time to research the family-run firm and its values. Understanding their mission and what makes them unique will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Practice Your Phone Etiquette
Since excellent phone etiquette is crucial for this role, practice answering calls in a friendly and professional manner. You could even role-play with a friend to get comfortable with handling different types of calls and messages.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage multiple tasks effectively. Think of specific examples from your previous roles where you successfully juggled various responsibilities, and be ready to share these during the interview.
✨Demonstrate Your Proactive Attitude
During the interview, highlight instances where you've taken initiative in past roles. Whether it was improving a process or helping a colleague, showcasing your proactive nature will resonate well with the interviewers looking for someone who can work independently and as part of a team.