Product Group Architect B2B in London

Be a part of a revolutionary change. At PMI, we’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

We are looking for a Product Group Architect B2B to define, govern and evolve the technology architecture that enables our global B2B capabilities. This role will ensure the B2B technology landscape remains stable, secure and fit for purpose, while delivering scalable, integrated and compliant solutions aligned with PMI's global technology standards.

The Product Group Architect B2B will shape the technical vision and roadmap across B2B commerce, retailer engagement, field force automation and execution, CRM, master data, integration, security and related platforms. Working closely with business and technology stakeholders, the role will translate market and business needs into architecture strategies, solution designs, technology roadmaps and governance frameworks.

The successful candidate will drive simplification and standardisation across the technology estate, promoting reuse, resilience and operational excellence while ensuring solutions are secure, supportable, cost-effective and capable of supporting future business growth.

Key Accountabilities

• Define and maintain the future roadmap for B2B capabilities, aligned with market priorities and the global Indirect Experience strategy.
• Establish architectural guidance for PMI’s current and future B2B technology stack, balancing continuity, modernisation and future-state design.
• Provide architecture direction across global B2B applications, retailer engagement solutions, B2B Commerce, field force automation and execution, CRM and integration capabilities.
• Translate emerging business requirements into architecture designs, solution options, decision records, non-functional requirements and implementation guardrails.
• Ensure current and future solutions leverage global platforms and reusable patterns, with clear documentation and governance of any local deviations.
• Partner with product, delivery, engineering, security, data, integration, service management and business teams to shape scalable, secure and supportable solutions.
• Drive future landscape simplification, reuse, stronger integration patterns, technical debt reduction and alignment with PMI technology governance.
• Promote modern engineering practices, DevSecOps, observability, automation and responsible AI or GenAI adoption as the capability matures.

What we are looking for:

• Bachelor's degree (or equivalent experience) in Computer Science, Engineering, Information Technology or related discipline.
• 15+ years of experience in technology, including 5+ years in Solution, or Product Architecture roles.
• Strong understanding of B2B business processes and platforms, including retailer/distributor engagement, e-commerce, CRM, field force automation and order-to-cash.
• Proven Salesforce architecture expertise, with experience across multiple Salesforce products and ecosystems.
• Experience designing and delivering integrations between Salesforce, commerce and enterprise platforms using APIs, middleware, event-driven architectures or similar integration patterns.
• Strong knowledge of application, data and integration architecture, with a solid understanding of security, resilience, observability and DevSecOps principles.
• Experience defining target architectures, technology roadmaps, transition states, architectural guardrails and non-functional requirements.
• Excellent stakeholder management and communication skills, with the ability to influence business, product, engineering and leadership teams.
• Pragmatic and outcomes-focused, able to balance business priorities, technical quality and enterprise standards.
• Familiarity with architecture governance practices and tools, Architecture Review Boards (ARBs), Architecture Decision Records (ADRs), and architecture repositories.

Nice to have

• Experience with composable, modular or product-centric architecture approaches.
• Experience delivering and governing B2B technology solutions across multiple markets or global organisations.
• Exposure to AI-enabled capabilities and the responsible adoption of GenAI within commercial processes and customer engagement.
• Experience working with global delivery partners and distributed technology teams.

What we offer: Our success depends on the talented people who come to work every single day with a sense of purpose and an appetite for progress. You will join a company that invests in you. We will support your growth as an employee through individual development and structured career management. You will join a dynamic, fast-paced work environment in a constantly evolving industry. Our employees have the courage, curiosity, and conviction to see possibilities where others only see challenges. We offer a competitive salary and benefits package.

Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment, and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provide endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.

For more information, please visit www.pmi.com and www.pmiscience.com.