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- Tasks: Lead crisis management strategies and advise senior management on critical challenges.
- Company: Join PMI, a leader in creating a smoke-free future with an inclusive culture.
- Benefits: Enjoy opportunities for innovation, career growth, and a diverse work environment.
- Why this job: Be part of a transformative journey that values your contributions and promotes social impact.
- Qualifications: 8-12 years in risk or crisis management; excellent writing skills and calm under pressure required.
- Other info: Fluency in English is essential; additional languages are a bonus.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. We're transforming our business and building our future on a clear purpose - to deliver a smoke-free future. With significant change comes great opportunity. Join us to innovate and advance your career in diverse directions. We are currently looking for a Sr Manager Crisis Management, based in London or Lausanne.
This role involves directing and overseeing the development and execution of multiple strategic crisis management programs, advising senior management on critical business and reputational challenges, and securing buy-in across the business.
Key Responsibilities- Crisis Management: Create and implement strategies to anticipate, plan for, and respond to crises at various levels, developing communication materials and ensuring alignment from SMEs. Provide problem-solving advice to senior management, especially in unfamiliar or incomplete information scenarios. Advise regional and functional management on issues critical to strategic objectives, securing necessary buy-in.
- Risk Management: Lead risk management and communication planning around issues and campaigns, developing mitigation plans. Support reputation risk programs through research and guidance on strategic initiatives. Identify potential risks proactively, oversee social/media monitoring, and develop communication strategies, including liaising for issue resolution.
- Training: Lead global crisis training and exercises for Market Management Teams, developing ongoing professional development exercises. Innovate practices to enhance crisis management impact.
- Functional Development: Manage the crisis management database and SharePoint site, including permissions. Contribute to reporting for senior leadership. Develop playbooks for specific scenarios for dissemination to market teams.
- 8-12 years of experience in risk, crisis management, or crisis communications.
- Ability to operate professionally and calmly under stress with multiple stakeholders.
- Autonomous, creative, and capable of managing complex situations with minimal guidance.
- Excellent writing skills to simplify complex messages.
- Experience in regulated environments like tobacco or pharma industries.
- Fluent or native English; additional languages are a plus.
What We Offer
Join PMI to: Define your future and ours, with opportunities to take risks and innovate. Be part of an inclusive, diverse culture where everyone's contribution is valued. Grow your career within a global organization with endless opportunities. Contribute to society by helping deliver a smoke-free future.
Senior Manager, Crisis & Issues employer: Philip Morris International
Contact Detail:
Philip Morris International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Crisis & Issues
✨Tip Number 1
Network with professionals in crisis management and risk communication. Attend industry events or webinars to connect with others in the field, as personal recommendations can significantly boost your chances of landing an interview.
✨Tip Number 2
Research PMI's recent initiatives and challenges in crisis management. Being well-informed about their current projects will allow you to tailor your discussions during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to handle crises effectively. Highlighting your problem-solving skills and how you've secured buy-in from stakeholders will resonate well with the hiring team.
✨Tip Number 4
Familiarise yourself with the regulatory environment related to the tobacco or pharma industries. Understanding the nuances of these sectors will help you stand out as a candidate who is ready to navigate complex challenges.
We think you need these skills to ace Senior Manager, Crisis & Issues
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in crisis management and risk communication. Use specific examples that demonstrate your ability to handle complex situations and provide problem-solving advice.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company's mission of delivering a smoke-free future. Highlight your experience in regulated environments and your ability to innovate in crisis management.
Showcase Your Writing Skills: Since excellent writing skills are crucial for this position, consider including a brief writing sample or summarising a complex issue you’ve managed in the past. This will demonstrate your ability to simplify complex messages effectively.
Prepare for Potential Questions: Think about how you would respond to potential crisis scenarios relevant to PMI. Be ready to discuss your strategies for anticipating and managing crises, as well as how you would secure buy-in from senior management.
How to prepare for a job interview at Philip Morris International
✨Showcase Your Crisis Management Experience
Be prepared to discuss specific examples from your past roles where you successfully managed crises. Highlight your strategic thinking and problem-solving skills, especially in high-pressure situations.
✨Demonstrate Strong Communication Skills
Since the role involves advising senior management and developing communication materials, practice articulating complex ideas clearly and concisely. Use examples that showcase your ability to simplify intricate messages.
✨Understand PMI's Vision
Familiarise yourself with PMI's mission to deliver a smoke-free future. Be ready to discuss how your experience aligns with this vision and how you can contribute to their goals in crisis management.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your crisis management strategies. Think through potential crises relevant to PMI and prepare your approach to handling them effectively.