At a Glance
- Tasks: Lead creative operations and deliver high-quality content across multiple projects.
- Company: Join PMI, a forward-thinking company transforming the industry for a smoke-free future.
- Benefits: Competitive salary, career development opportunities, and a dynamic, inclusive work environment.
- Other info: Collaborative culture with endless career growth possibilities.
- Why this job: Be part of a revolutionary change and make a real impact in the creative industry.
- Qualifications: Experience in creative production and strong leadership skills required.
The predicted salary is between 56700 - 69300 £ per year.
Be a part of a revolutionary change!
At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.
With huge change, comes huge opportunity.
So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
About The Role
The Senior Manager Creative Operations leads the coordination and delivery of creative content across Creative Services, leads the Design & Motion team, working closely with the Director of Creative Services to ensure PMI’s creative output is clear, consistent, well-planned and delivered to a high standard.
This role connects creative craft with production discipline.
It brings together the right creative teams, production specialists, project managers, stakeholder managers and cross-functional partners to ensure that content is set up properly, produced efficiently and delivered with quality.
The role requires a strong creative background, ideally in design, content production or studio environments, combined with good organisational capability, confident people management and a practical understanding of how creative work gets made.
Creative Services is positioned as the creative and narrative engine of C&OM, translating strategy, brand direction and priority narratives into compelling stories, visuals and written assets.
This role helps bring that ambition to life by ensuring the creative production engine works with pace, clarity and quality.
- Your Day To Day
- Lead and support the Design & Motion team, fostering a positive, collaborative and high-performing environment.
- Oversee production planning across multiple creative workstreams, ensuring priorities, timelines and resources are aligned.
- Partner closely with the Director of Creative Services, project managers and stakeholder managers to translate priorities into effective delivery plans.
- Ensure briefs, milestones, approvals and dependencies are clearly defined and managed throughout the production process.
- Provide creative leadership and guidance, championing high-quality, on-brand design and motion outputs.
- Drive consistency, quality control and best practice across creative deliverables, including design, motion and multimedia content.
- Build strong relationships with internal stakeholders, cross-functional teams and external partners to support seamless project execution.
- Continuously improve workflows, briefing processes, templates and ways of working to enhance efficiency and reduce friction.
- Support the adoption of new tools, AI-enabled solutions and production innovations that improve quality, speed and consistency.
- Use insights, stakeholder feedback and delivery performance data to strengthen processes and elevate future creative output.
Who We Are Looking For
- Significant experience in creative production, studio management, creative operations or a similar creative leadership role.
- Proven experience leading and developing multidisciplinary creative teams.
- Strong understanding of creative workflows across design, motion, video and content production.
- Excellent project planning, prioritisation and stakeholder management skills, with the ability to manage multiple workstreams.
- Strong creative judgement, with a focus on quality, brand consistency and attention to detail.
- Experience improving processes, workflows and ways of working to drive efficiency and effectiveness.
- A collaborative and supportive leadership style, with the ability to balance creative excellence with operational delivery.
Why Join Us?
- At Philip Morris International, You Will
- Be part of an ambitious team driving significant change in the industry.
- Work in a dynamic and inclusive environment that fosters collaboration and innovation.
- Have the opportunity to develop your career in numerous directions, with access to world-class training and development programs.
- Enjoy a competitive compensation and benefits package.
Join us in our mission to deliver a smoke-free future and make a tangible impact on the world. If you are ready to take on this exciting challenge, we would love to hear from you.
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Senior Manager Creative Operations employer: Philip Morris International
At PMI, we are committed to fostering a people-first culture that empowers our employees to innovate and grow. As a Product Owner in Commerce, you will be part of a transformative journey, working in an environment that prioritises personal development through extensive training and mentorship opportunities. Our inclusive workplace values diversity and encourages collaboration, ensuring that every team member can make a meaningful impact while contributing to a smoke-free future.
Contact Details:
Philip Morris International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Creative Operations
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Philip Morris International and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Philip Morris International are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Philip Morris International on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Philip Morris International. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Manager Creative Operations
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Philip Morris International. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Philip Morris International:Show us that you’ve done your homework! In your application, briefly mention what you admire about Philip Morris International’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Philip Morris International
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Philip Morris International will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Philip Morris International, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
