Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape consumer journeys and drive impactful data strategies for better alternatives.
- Company: Join a global leader committed to meaningful change and innovation.
- Benefits: Empowering culture, diverse environment, and endless growth opportunities.
- Other info: Collaborate with top talent and enjoy a supportive, inclusive workplace.
- Why this job: Make a life-changing impact while developing your skills in a dynamic setting.
- Qualifications: Experience in data analysis, CRM, and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Here, you can make a difference. You can shape the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change in the lives of smokers on their way to better alternatives. You'll develop your skills, collaborating across functions, markets and regions. If you want to make a life‑changing impact on consumers, there's no better place.
We are currently looking for a Manager Consumer Data Enablement in London, UK. In this position, you will improve the adoption, quality, and sustainability of consumer data collection and activation capabilities by:
- Maintaining cross market visibility on consumer data coverage, gaps, and future readiness.
- Supporting AI readiness: assess AI readiness from a data and operating‑model perspective, translate AI opportunities into adoption‑ready concepts, support responsible AI adoption.
- Driving consistent and high‑quality investments in cross market data collection.
- Strengthening data driven personalization adoption, NPS and track ROI impact across markets.
- Combining systematic customer and partner feedback with industry trends to inform future needs.
Your responsibilities:
- Consumer Data Coverage, Gaps & Future Readiness: Own the cross‑market consumer data availability and accessibility overview, working with global and market channel and category partners. Continuously evaluate consumer data needs to enable MC activation strategy. Collect and maintain findings into actionable data activation roadmap including data gaps and opportunities. Provide structured inputs and ROI projections to support strategy and roadmap.
- Data adoption & change management: Lead and coordinate adoption and enablement activities for data capabilities for global and market users. Improve the quality, consistency, and clarity of partner communications, including community calls and market training and onboarding materials. Collect, synthesize, and propose actions based on structured feedback from markets and enabling functions using data to drive value. Capture and track market NPS, in collaboration with Product Owners. Own and maintain an up‑to‑date cross Consumer Data Platform data service catalogue to support new market engagements. Drive visibility of value generation through Consumer Data Platform and data adoption impact & wins communications (e.g. monthly or quarterly newsletters).
- User satisfaction & NPS: Act as a systematic voice of the CDP customers: markets, users, partners. Conduct regular (e.g. quarterly) customer and market interviews. Translate insights into adoption and usability improvements, concrete inputs to the CDP own product backlog and budgeting funnel. Detect shifts in market needs, usage patterns, and expectations early. Contribute to improving user satisfaction and long‑term NPS.
- Business Design Quality to maximize business impact and future adoption: Champion a business and customer value mindset in the design of Consumer Data solutions. Establish and maintain business design standards specific to the CDP Product Group, aligned with IT. Define and document definition of done for different stages of refinement, provide guidance and templates. Support Product Owners in applying standards consistently.
- Governance & operational optimization to improve services to markets and users: Based on user and market feedback, identify and design pragmatic improvements to CDP demand management and governance. Propose alternative, lightweight processes for CDP work that do not require full quarterly demand cycles (e.g. configuration or minor changes). Design operating models for delegating or outsourcing suitable configuration activities.
We're looking for someone with:
- Experience in Segmentation & CRM enablement roles.
- Experience in Data analysis and Business Analysis.
- Proven ability to drive adoption, partner engagement, and change management.
- Experience working in product‑based organizations.
- Strong communication, structuring, and facilitation skills.
- Comfortable operating across business, markets, and technology teams.
What we offer:
- Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress!
PMI is an Equal Opportunity Employer.
Manager Consumer Data Enablement in London employer: Philip Morris International
Contact Detail:
Philip Morris International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Consumer Data Enablement in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can make a difference in their consumer data journey.
✨Tip Number 3
Showcase your skills with real examples. When discussing your experience, highlight specific projects where you drove data adoption or improved user satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Manager Consumer Data Enablement in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager Consumer Data Enablement role. Highlight your experience in data analysis and change management, and show us how you can drive adoption and engagement across markets.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that illustrate your ability to improve data quality and user satisfaction. We want to see how you've made a real impact!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Philip Morris International
✨Know Your Data Inside Out
Make sure you’re well-versed in consumer data concepts, especially around adoption and activation. Brush up on the latest trends in data collection and AI readiness, as these will likely come up during your interview.
✨Showcase Your Change Management Skills
Prepare examples of how you've successfully driven adoption and change management in previous roles. Be ready to discuss specific strategies you used to engage partners and improve user satisfaction.
✨Communicate Clearly and Effectively
Since strong communication skills are key for this role, practice articulating your thoughts clearly. Use structured responses when discussing your experience, and don’t hesitate to ask clarifying questions if needed.
✨Demonstrate Your Business Acumen
Be prepared to discuss how you can maximise business impact through data solutions. Think about how you can align consumer data strategies with broader business goals and be ready to share your insights on this.