Commercial Organisation Development Lead in London

Location: Hammersmith Office (with travel to Field Force meetings)

Salary Grade: 10

Are you passionate about shaping the future of commercial capability and driving high performance? We’re looking for a Commercial Capability Development Lead to design and deliver a cutting-edge learning strategy that empowers our Field Force and commercial teams to thrive.

You’ll design and deliver a future-fit learning strategy that accelerates performance and builds leadership capability across Field Force and commercial teams. Acting as a trusted partner to senior stakeholders, you’ll turn business priorities into impactful learning journeys that close skill gaps, drive behavioural change, and deliver measurable results.

You’ll bring expertise in learning design, adult development principles, and coaching, with the ability to influence at senior levels. Familiarity with the framework and a passion for embedding learning in the flow of work are essential, along with a data-driven approach to demonstrate ROI.

What You’ll Do

• Lead Capability Strategy: Define and prioritize capability needs aligned with business goals, partnering with Field Leadership, Talent Management, and P&C.
• Design & Deliver Learning Journeys: Create end-to-end development programs for Sales Managers and Regional Sales Managers, from onboarding to advanced capability building.
• Drive Insight-Based Development: Conduct competency assessments and skill gap analyses to shape targeted interventions.
• Coach & Influence Leaders: Embed coaching practices that elevate leadership capability and foster psychological safety and inclusion.
• Innovate & Measure Impact: Continuously improve learning solutions using modern tools and methods and demonstrate ROI through data-driven insights.

What We’re Looking For

• CIPD Level 5+ or equivalent, with proven experience in L&D strategy and delivery at scale.
• Expertise in capability building for commercial and field organisations, including leadership development.
• Strong stakeholder management and influencing skills at senior levels.
• Ability to link learning outcomes to business performance and ROI.
• Advanced knowledge of adult learning principles, coaching methodologies, and digital learning solutions.
• A self-starter with strategic thinking and execution excellence.

You will be required to have the right to work in the UK to be considered for this role. You will be required to be office based minimum 3 days a week.

What we offer

We are a Global organisation that supports our colleagues around the world. We pride ourselves in providing security in an ever-changing world. PMI offers outstanding performers the opportunity to develop themselves, and grow their careers within the business, both locally and worldwide. Working with us offers a demanding, fast paced career, and we want to reward that. From our competitive salary, flexible working options, enhanced parental leave policy, medical cover, life assurance and season ticket loans, we have you covered. Our comprehensive flexible benefits pot allows you to further tailor your benefits to suit you.

Our commitment to inclusion

At PMI, we prioritize the well-being and sense of belonging of our workforce. We actively promote diversity and inclusion through our employee resource groups (ERGs), which address various aspects such as age, disability, LGBTQ+, race and ethnicity, and parenthood. These ERGs serve as inclusive networks within our organization, and we strongly encourage all employees to engage with them. Furthermore, we take great pride in being the first global company to attain the Equal Salary Certification, highlighting our commitment to equality. We take wellbeing seriously, so we have trained mental health First Aiders to help support our employees, as well as support in the form of our LifeWorks app and Employee Assistance Programme.

At PMI, we are committed to creating an inclusive and diverse workforce. We evaluate candidates based on merit and business requirements, without regard to sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood, and disability. We value equivalent experience and qualifications, so if you have the skills and expertise needed, we encourage you to submit your application. If you need any reasonable accommodations during the recruitment process, please inform us.