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- Tasks: Drive our ecommerce strategy and enhance customer experience across UK and US storefronts.
- Company: Dynamic start-up in Central London with a focus on innovation and growth.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Join a fast-paced team and make a real impact on our ecommerce success.
- Qualifications: 2+ years in eCommerce, strong communication skills, and a proactive attitude.
- Other info: Collaborative environment with exciting challenges and career growth potential.
The predicted salary is between 28800 - 48000 £ per year.
Your key accountabilities will include:
- Reporting to the Ecommerce Manager, you will play an important part in contributing to the execution of our ecommerce strategy across our three storefronts in the UK and US.
- Working cross-functionally across the business to support and deliver continued growth while placing the customer experience at the heart of everything you do.
- Working with the Ecommerce Manager to plan and execute the ecommerce strategy.
- Collaborating with Creative to brief and set up NPD launches in good time.
- Executing updates to websites including homepage updates, new product set up, category merchandising, navigation updates, and landing pages.
- Supporting with quality control for all development rollouts through QC/QA testing plans.
- Working with the Operations team to ensure stock is reflected correctly and support the development of automated processes.
- Assisting in the creation and maintenance of the Ecommerce promotions calendar.
- Collaborating with internal teams for effective website merchandising and promotion set up.
- Executing post-promotion analysis.
- Driving our customer review performance forward.
- Owning the onsite search experience, making continual improvements to enhance the shopping experience.
- Assisting in conversion rate optimisation initiatives using third-party tools and agencies.
- Reporting on ecommerce performance and providing insights as needed.
- Driving continuous site improvements to maximise conversion and improve customer experience, working with the Customer Services team to identify customer pain points, map journeys, and identify solutions.
- Supporting Customer Care on customer contacts to help resolve issues raised or offer best advice for a great customer experience.
- Supporting the Ecommerce Manager on other tasks as needed for the business across our digital remit.
Success measures:
- Conversion rate targets.
- Website engagement KPIs.
- Delivering trade campaigns to deadlines.
Key skills/preferred experience:
- 2+ years’ experience in eCommerce.
- Ability to work effectively and collaboratively across teams.
- Magento 2 experience desirable.
- Strong communication skills.
- Positive, energetic, and pro-active attitude.
- Organised and good at managing multiple projects at once.
- Analytical ability to review performance and share insights, not just numbers.
- Demonstrated ability to thrive in a fast-paced, rapidly changing environment.
- Creative problem-solver not afraid to bring new ideas to the table.
Ecommerce Executive employer: Philip Kingsley
Contact Detail:
Philip Kingsley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements in ecommerce. This is a great way to demonstrate your experience and creativity beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company’s ecommerce strategy and recent campaigns. Bring ideas to the table on how you can contribute to their growth – it shows initiative and that you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Executive role. Highlight your relevant experience, especially in eCommerce and any specific tools like Magento 2. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for eCommerce and how you can contribute to our strategy. We love seeing enthusiasm and creativity, so let your personality come through!
Showcase Your Analytical Skills: Since we’re all about performance, make sure to mention any analytical skills or experiences you have. Whether it’s improving conversion rates or analysing customer feedback, we want to know how you can help us grow!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Philip Kingsley
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around platforms like Magento 2. Be ready to discuss how you've used analytics to drive performance in previous roles. This shows you're not just familiar with the tools but can also leverage them for success.
✨Show Off Your Team Spirit
Since this role involves working cross-functionally, be prepared to share examples of how you've collaborated with different teams in the past. Highlight your ability to communicate effectively and how you’ve contributed to a positive team environment.
✨Bring Your Creative Ideas
This company values innovation, so don’t hold back on sharing your creative problem-solving skills. Think of a few ideas or improvements you could suggest for their ecommerce strategy and be ready to discuss them during the interview.
✨Prepare for Fast-Paced Questions
Given the start-up nature of the company, expect questions about how you handle pressure and adapt to change. Have specific examples ready that demonstrate your ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
