Hospitality Reservations & Guest Experience Specialist in Newquay

Hospitality Reservations & Guest Experience Specialist in Newquay

Newquay Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage bookings and ensure a seamless guest experience at our vibrant hotel.
  • Company: Philema Hospitality, a welcoming and dynamic hotel in Newquay.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth in the hospitality industry.
  • Other info: Collaborative environment with a focus on teamwork and guest satisfaction.
  • Why this job: Join a passionate team and create memorable experiences for guests every day.
  • Qualifications: Strong communication skills and a knack for excellent customer service.

The predicted salary is between 24750 - 30250 Β£ per year.

Philema Hospitality in Newquay, United Kingdom, is seeking a Reservations-focused team member to ensure a warm welcome and seamless guest journey.

You will manage bookings, process payments, and contribute to upselling and revenue goals across the hotel's dining and accommodation offerings.

Ideal candidates will have excellent guest service skills, a calm attitude, strong communication, and the ability to work collaboratively with all departments.

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Hospitality Reservations & Guest Experience Specialist in Newquay employer: Philema Hospitality Management

Philema Hospitality is an exceptional employer that prioritises the well-being and development of its team members, creating a supportive and engaging work environment. With a strong focus on employee appreciation and bespoke programmes, staff enjoy numerous benefits including discounts on spa treatments, food, and accommodation, as well as access to wellness resources. This family-owned company not only fosters career growth but also celebrates achievements through recognition schemes, making it a rewarding place to work in the vibrant hospitality sector.

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Contact Details:

Philema Hospitality Management Recruitment Team

We think you need these skills to ace Hospitality Reservations & Guest Experience Specialist in Newquay

Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Leadership Skills