Philema Hospitality is looking for a Reservations team member who can deliver warm, attentive hospitality from first contact through the booking process, ensuring guests feel valued throughout their stay.
You will follow hotel policies, achieve sales goals, manage billing accurately, and collaborate with all departments to maintain top-level guest experiences.
The role emphasizes IT proficiency, clear communication, and a calm, can-do attitude, with a focus on upsell and guest satisfaction.
#J-18808-Ljbffr
Guest Experience & Reservations Specialist in Newquay employer: Philema Hospitality Management
Philema Hospitality is an exceptional employer that prioritises the well-being and development of its team members, creating a warm and engaging work environment. With a strong focus on employee appreciation and career growth, we offer a range of benefits including discounts on spa treatments, food, and accommodation, as well as unique initiatives like our 'Recommend & Get Rewarded' scheme. Join us in a family-owned setting where your contributions are valued, and enjoy a fulfilling career in the heart of hospitality.
Contact Details:
Philema Hospitality Management Recruitment Team
