At a Glance
- Tasks: Ensure a warm welcome and maintain high cleanliness standards in a stunning 5-star manor.
- Company: Join a historic manor house with a Michelin Star restaurant and award-winning spa.
- Benefits: Enjoy discounts on food, spa treatments, and hotel stays, plus wellness access and rewards.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be part of an enchanting environment while delivering unforgettable guest experiences.
- Qualifications: Attention to detail, calm attitude, and excellent team player skills required.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly known as ‘the Enchanted Place on the Hill’.
Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant.
Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
- Access to Wagestream - https://wagestream.com/en/
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
Key Attributes
- Has a calm, can do attitude even in high pressured situations
- Attention to Detail
- Is an excellent team player with the ability to work autonomously
- High Presentation Standards
- Clear Communication
Role & Responsibilities
- To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handles professionally as in accordance with our policies
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times
- To follow all hotel policies as outlined in your training manual
- To clean the hotel bedrooms and corridors and maintain our high standard
- To keep all cupboards neat and presentable at all times
- All cleaning materials to be used to the HHK’s specification
- To report any maintenance faults
- Follow the lost property procedure
- To observe and comply with cleaning rotas, health and safety regulations
- To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel
- All other duties as required
Housekeeper in Plymouth employer: Philema Hospitality Management Enterprise
Boringdon Hall Hotel offers a unique opportunity to work in a stunning 16th-century manor house, surrounded by the breathtaking Dartmoor landscape. With a strong focus on employee wellbeing and growth, we provide generous benefits including discounts on spa treatments and dining, as well as a supportive work culture that values teamwork and recognition. Join us to be part of a prestigious establishment that not only prioritises exceptional guest experiences but also invests in your personal and professional development.
Contact Details:
Philema Hospitality Management Enterprise Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Plymouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Philema Hospitality Management Enterprise. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Philema Hospitality Management Enterprise
Don't be shy about reaching out to Philema Hospitality Management Enterprise directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper in Plymouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Philema Hospitality Management Enterprise and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Philema Hospitality Management Enterprise
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
