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- Tasks: Lead bar shifts, deliver top-notch service, and create unforgettable guest experiences.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on exceptional hospitality.
- Benefits: Competitive pay, spa discounts, and wellness perks to keep you thriving.
- Why this job: Join a passionate team in a beautiful setting and grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 12 - 13 £ per hour.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall. Explore our opportunities and discover how you can make a difference with us!
Employee Benefits- Tronc / Service charge
- Complimentary off peak spa membership
- 20% discount on Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
This role has a starting rate of £12.25 per hour. On successful completion of probation period you will receive an increase to £12.75 per hour and £50 in hotel vouchers.
Role & Responsibilities:- To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
- To ensure the company ethos is at the forefront of all work undertaken.
- To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
- To ensure all our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To follow all hotel policies as outlined in your training manual: Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5-star standard.
- Keep up to date with current promotions and new products through training and briefings.
- Make guests aware of promotions on our food and drink range through training and self-study.
- To assist in any function or events set ups in accordance with procedures.
- To carry out work for any function or event as instructed by your line manager.
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To present the company and yourself in a professional manner at all times.
- To maintain the highest hygiene standards in your personal presentation and manner.
- To ensure key legislation is complied with and followed.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Bar shift leader in Cornwall employer: Philema Hospitality Management Enterprise
Contact Detail:
Philema Hospitality Management Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar shift leader in Cornwall
✨Tip Number 1
Get to know the Budock Vean Hotel vibe! Spend some time exploring their website and social media. This will help you understand their culture and values, so you can tailor your approach when you get in touch.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Budock Vean. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common hospitality scenarios. Think about how you'd handle guest complaints or promote special offers. Show them you’re ready to deliver that top-notch service they pride themselves on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Budock Vean team!
We think you need these skills to ace Bar shift leader in Cornwall
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about delivering exceptional service and creating unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your application to reflect the values and ethos of Budock Vean Hotel. Highlight any relevant experience that aligns with our commitment to excellence and teamwork, so we can see how you'd fit right in!
Be Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application shows us you take this opportunity seriously!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Philema Hospitality Management Enterprise
✨Know the Hotel Inside Out
Before your interview, take some time to research Budock Vean Hotel. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos of exceptional hospitality.
✨Showcase Your Service Skills
As a bar shift leader, demonstrating your customer service skills is crucial. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled difficult situations or complaints, as this will showcase your ability to maintain high standards under pressure.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. Since the role involves maintaining high hygiene standards and presenting oneself well, showing that you understand this from the get-go will set a positive tone.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they celebrate success within the team. This shows your enthusiasm for the role and your desire to contribute positively to the hotel’s culture.
