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For Companies At a Glance
- Tasks: Deliver top-notch service and create memorable experiences for guests at our stunning hotel.
- Company: Join Budock Vean Hotel, a hidden gem in Cornwall known for elegance and exceptional hospitality.
- Benefits: Enjoy discounts on food, spa treatments, and stays, plus wellness access and service rewards.
- Why this job: Be part of a creative team in a beautiful location, dedicated to excellence and guest satisfaction.
- Qualifications: No specific experience required; just bring your passion for hospitality and a positive attitude!
- Other info: Starting pay is £12.25 per hour, increasing to £12.75 after probation with additional hotel vouchers.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.
At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Explore our opportunities and discover how you can make a difference with us!
Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak spa membership
- 20% discount on Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing – https://www.360-wellbeing.co.uk/
- Access to Wagestream – https://wagestream.com/en/
- Length of Service rewards
This role has a starting rate of £12.25 per hour. On successful completion of probation period, you will receive an increase to £12.75 per hour and £50 in hotel vouchers.
Role & Responsibilities:
- Deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
- Ensure the company ethos is at the forefront of all work undertaken.
- Be responsible for your section of service and complete work to the highest standard expected.
- Ensure all guests receive a warm welcome and are treated with the utmost hospitality and care during their stay.
- Follow all hotel policies as outlined in your training manual.
- Serve food and drinks quickly and efficiently, meeting 5-star standards.
- Stay updated with current promotions and new products through training and briefings.
- Make guests aware of promotions on our food and drink range.
- Assist in any function or event setups according to procedures.
- Carry out work for functions or events as instructed by your line manager.
- Maintain exemplary billing systems and obtain all payments from guests in accordance with company policy.
- Observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence.
- Present the company and yourself professionally at all times while linked to Boringdon Hall.
- Maintain the highest hygiene standards in personal presentation and manner.
- Ensure key legislation is followed.
- Minimize and handle complaints professionally according to policies.
- Maintain good relationships with all departments and communicate effectively.
- Understand responsibilities related to Fire Procedures, Health and Safety, COSHH, Infection Control, and Emergency Aid.
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Bar Tender employer: Philema Hospitality Management Enterprise
Contact Detail:
Philema Hospitality Management Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Tender
✨Tip Number 1
Familiarise yourself with the Budock Vean Hotel's ethos and values. Understanding their commitment to exceptional service and hospitality will help you align your approach during interviews and interactions with the team.
✨Tip Number 2
Showcase your knowledge of current food and drink trends, as well as any relevant promotions. Being able to discuss these topics confidently can demonstrate your passion for the role and your readiness to engage with guests.
✨Tip Number 3
Network with current or former employees of Budock Vean Hotel if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your previous experience in hospitality, particularly in high-pressure environments. Highlighting your ability to maintain high standards of service under pressure will resonate well with the hiring team.
We think you need these skills to ace Bar Tender
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Bar Tender at Budock Vean Hotel. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for hospitality and customer service. Mention specific experiences where you delivered exceptional service or overcame challenges in a bar or restaurant setting.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality, particularly in bartending or food service. Include details about your ability to work under pressure, handle complaints, and maintain high standards of hygiene and service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Philema Hospitality Management Enterprise
✨Know the Hotel's Ethos
Before your interview, make sure you understand Budock Vean Hotel's ethos and values. They pride themselves on exceptional hospitality and creating unforgettable experiences, so be prepared to discuss how you can contribute to this mission.
✨Showcase Your Service Skills
As a Bar Tender, delivering high-quality service is crucial. Be ready to share examples from your past experiences where you provided excellent customer service, handled difficult situations, or went above and beyond for guests.
✨Familiarise Yourself with the Menu
Take some time to learn about the hotel's food and drink offerings, including any current promotions. This will not only impress your interviewers but also show your enthusiasm for the role and the establishment.
✨Demonstrate Team Spirit
Budock Vean Hotel values collaboration and teamwork. Be prepared to discuss how you work well with others, resolve conflicts, and contribute positively to a team environment, as this will be key in your role.
