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- Tasks: Serve guests with top-notch service and create unforgettable experiences.
- Company: Join a four-star adults-only hotel with stunning ocean views and award-winning amenities.
- Benefits: Enjoy discounts on spa treatments, food, and stays, plus gym membership perks.
- Why this job: Be part of a vibrant team in a beautiful location, enhancing guest experiences daily.
- Qualifications: No prior experience required; just bring your passion for hospitality and a friendly attitude.
- Other info: Starting pay is £11.50 per hour, increasing to £12 after probation, plus bonus vouchers.
We are a four-star adults-only hotel overlooking Fistral Beach, home to award-winning Fistral Spa and the two-rosette Dune Restaurant. We cater exclusively for adults, and our award-winning bar list complements the stunning ocean views.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off-peak gym & spa membership at Fistral Spa / Gaia Spa
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays across the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
This role has a starting rate of £11.50 per hour. On successful completion of probation, you will receive an increase to £12 per hour and £50 in "love to Shop" vouchers.
Role & Responsibilities:
- Deliver guest service to the highest standard for internal and external guests within the hotel at any time.
- Ensure the company ethos is at the forefront of all work undertaken.
- Be responsible for your section of service and complete work to the highest standard expected.
- Ensure all guests receive a warm welcome and are treated with hospitality and care during their stay to provide an unforgettable experience.
- Follow all hotel policies as outlined in your training manual.
- Serve food and drinks efficiently, meeting 5-star standards.
- Stay updated with current promotions and new products through training and briefings.
- Make guests aware of promotions on food and drinks.
- Assist in function or event setups according to procedures.
- Carry out work for functions or events as instructed by your line manager.
- Maintain exemplary billing systems and obtain all payments in accordance with company policy.
- Observe and comply with cleaning rotas, health and safety, food hygiene, and regulations.
- Ensure high standards of financial diligence and reporting.
- Present yourself professionally at all times while linked to Boringdon Hall.
- Maintain high hygiene standards in personal presentation and manner.
- Follow key legislation related to fire procedures, health and safety, COSHH, infection control, and emergency aid.
- Minimize and handle complaints professionally according to policies.
- Foster good working relationships with other departments and communicate effectively throughout the hotel.
Contact Detail:
Philema Hospitality Management Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Tender
✨Tip Number 1
Familiarise yourself with the hotel and its offerings, especially the Dune Restaurant and Fistral Spa. Knowing the menu and current promotions will help you engage with guests and showcase your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or bartending, particularly in high-end establishments. Be prepared to discuss specific situations where you provided excellent customer service or handled difficult situations effectively.
✨Tip Number 3
Demonstrate your passion for mixology and staying updated on drink trends. You might want to prepare a few signature cocktail ideas that could fit the hotel's vibe, showing your creativity and enthusiasm for the role.
✨Tip Number 4
Network with current employees or others in the industry who may have insights about working at Philema Hospitality Management. This can provide you with valuable information and potentially a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Bar Tender
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Bar Tender at Philema Hospitality Management Enterprise. Tailor your application to highlight relevant experience and skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences that demonstrate your ability to deliver high standards of guest service, as outlined in the job description.
Highlight Relevant Experience: In your CV, focus on previous roles in hospitality or bartending. Include any awards or recognitions you’ve received, and emphasise your ability to work under pressure and maintain high hygiene standards.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Philema Hospitality Management Enterprise
✨Know Your Drinks
Familiarise yourself with the bar menu and popular cocktails. Being able to discuss your favourite drinks and how to make them will impress the interviewers and show your passion for bartending.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure guests had a memorable experience, as this is crucial in a hospitality role.
✨Understand the Company Ethos
Research Philema Hospitality Management Enterprise and understand their values and mission. Be ready to explain how your personal values align with theirs, especially regarding guest service and hospitality.
✨Dress to Impress
Since you'll be representing a four-star hotel, dress smartly for your interview. A professional appearance shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.