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- Tasks: Welcome visitors and provide professional support to our team and clients.
- Company: Join PJA, a leading independent transport and engineering specialist in the UK.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a supportive work environment.
- Why this job: Be part of a creative team making a real impact on diverse projects.
- Qualifications: Strong hospitality background and excellent communication skills are a plus.
- Other info: Flexible shifts and opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for 2x Receptionists (Job Share) to join our growing team. PJA are one of the leading independent transport, engineering and placemaking specialists in the UK, with offices in Birmingham, Bristol, Cambridge, London, Manchester and Reading. We provide expert advice on a wide range of projects across the UK and beyond from new settlements and nationally strategic infrastructure projects, through to urban regeneration schemes and a wide range of education, employment and sports and leisure developments.
We are looking for 2x Receptionists to provide a welcoming experience and professional support to internal and external stakeholders. The standard shifts will be 08:00–13:00 (AM) and 13:00–18:00 (PM). However, we are flexible and happy to discuss slight adjustments to the AM End/PM Start time for the right candidates.
Some of the key responsibilities would include:
- Reception and Front-of-House Management
- Visitor and Client Experience Coordination
- Meeting, Hospitality, and Events (Charity and Seasonal) Support
- Office Coordination and Daily Operational Checks
- Mail, Deliveries and Document Handling
- General Administration and Office Support
Skills and Experience:
- NVQ Level 2 in Business Administration (desired, but not essential)
- Strong background in hospitality
- Excellent organisational skills, with the ability to prioritise
- Liaising with internal and external stakeholders
- Strong communication skills, both written and verbal
- Good team player, with a proactive, collaborative approach
- Excellent customer service skills and proven ability to build a strong rapport at all levels across the business
- Microsoft Office applications
As a member of the PJA team, you can expect an attractive and modern working environment with good accessibility by all modes of transport, ongoing support, training and mentoring from senior professionals within the business with a real commitment from senior management towards personal and professional development. We also offer an attractive benefits package that includes:
- 25 Days annual leave plus bank holidays and the ability to purchase additional days
- Option to participate in the Company Share Ownership scheme
- Private healthcare and access to a range of wellbeing services
If this sounds like something you would like to be a part of, then we would love to hear from you. Please email your CV and a covering letter to recruit@pja.co.uk. Please ensure you state the role you are applying for in the email subject.
Receptionist – Birmingham employer: Phil Jones Associates Ltd & Pja Civil Engineering Ltd
Contact Detail:
Phil Jones Associates Ltd & Pja Civil Engineering Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PJA and their projects. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and we want you to stand out for all the right reasons.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist – Birmingham
Some tips for your application 🫡
Craft a Warm Covering Letter: Your covering letter is your chance to shine! Make it personal and engaging, showing us why you’re the perfect fit for our Receptionist role. Don’t forget to mention your experience in hospitality and how you can create a welcoming atmosphere.
Tailor Your CV: When applying, make sure your CV highlights relevant skills and experiences that match the job description. We want to see your organisational skills and customer service prowess, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Phil Jones Associates Ltd & Pja Civil Engineering Ltd
✨Know the Company Inside Out
Before your interview, take some time to research PJA and their projects. Understanding their core values and recent work will help you connect your skills to their mission of creating better places through great design.
✨Showcase Your Hospitality Skills
As a Receptionist, your role is all about providing a welcoming experience. Prepare examples from your past experiences where you excelled in customer service or hospitality, highlighting how you built rapport with clients and stakeholders.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Think of specific instances where your organisational skills made a difference, especially in a fast-paced environment like a reception area.
✨Practice Your Communication
Strong communication is key for this role. Practise articulating your thoughts clearly and confidently. You might even want to prepare answers to common interview questions, focusing on both verbal and written communication skills.
