Pharmacy Technician

We are delighted to offer an exciting opportunity for a motivated, proactive and forward-thinking Pharmacy Technician to join our friendly, high-performing multidisciplinary team at PHGH Doctors, based in Temple Fortune, Northwest London. This is an exciting opportunity to play a key role in medicines optimisation and prescribing safety, supporting high-quality, patient-centred care.

PHGH Doctors is a large, well-established GP practice serving approximately 14,000 patients, making us the largest practice within Barnet PCN 6. Our diverse clinical team includes over 10 GPs, 2 pharmacists, 2 nurses, and a range of allied health professionals including a Physician Associate, MSK Practitioner, and Social Prescriber.

Main duties of the job

The Pharmacy Technician will support the safe, effective, and cost-effective use of medicines within a busy GP practice. Key responsibilities include:

• Supporting medicines optimisation and prescribing safely in line with national guidance and local formulary policy
• Conducting clinical, prescribing, and patient safety audits to support quality improvement and governance
• Supporting QOF, Quality Improvement Projects (QIP), and Prescribing Quality Scheme (PQS) initiatives
• Promoting cost-effective prescribing, deprescribing, and therapeutic switches where appropriate
• Managing and optimising the repeat prescribing process, including responding to medication queries and workflow management
• Undertaking medicines reconciliation for new patients and following hospital discharge
• Supporting structured medication reviews and long-term condition management
• Actioning and responding to clinical correspondence, MHRA alerts, and safety updates, ensuring accurate clinical records
• Using Ardens and CQC searches to support drug monitoring, including high-risk medicines and ADHD prescribing
• Working collaboratively with clinical pharmacists, GPs, and the wider multidisciplinary team
• Supporting patients with medicines adherence, administration, and understanding of their treatment
• Promoting public health initiatives, healthy lifestyle advice, and addressing health inequalities
• Supporting antimicrobial stewardship and infection control initiatives
• Maintaining up-to-date knowledge of national guidelines, NICE guidance, and local prescribing policies
• Communicating effectively with primary and secondary care colleagues to ensure continuity of care
• Actively participating in practice meetings, learning events, and service development
• Maintaining ongoing continuing professional development (CPD) in line with professional requirements

Person Specification

Experience

• Experience working in a GP practice or Primary Care Network (PCN) setting
• Experience in medicines management, repeat prescribing, or prescribing/clinical safety audits

Skills and knowledge

• Strong IT skills with the ability to use clinical systems effectively
• Excellent communication skills, both written and verbal
• Strong organisational and time-management skills
• Ability to work independently and as part of a multidisciplinary team
• Understanding of medicines optimisation and prescribing safety in primary care
• Working knowledge of EMIS clinical system

Qualifications

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
• NVQ Level 3 Diploma in Pharmacy Service Skills or equivalent qualification in medicines management, dispensing, or healthcare science
• Enrolled in, undertaking, or qualified from an approved training pathway such as the Primary Care Pharmacy Educational Pathway (PCPEP)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.