At a Glance
- Tasks: Lead quality assurance initiatives and ensure compliance with industry standards.
- Company: Dynamic organisation focused on operational excellence and client satisfaction.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Join a team that values innovation and offers excellent career growth opportunities.
- Why this job: Make a real impact by driving quality improvements and fostering a culture of excellence.
- Qualifications: Experience in ISO 17025-accredited laboratories and strong communication skills.
The predicted salary is between 39150 - 47850 £ per year.
As a Quality Manager, you will lead the strategic development, coordination, and oversight of all quality assurance and quality derived accreditation initiatives within our organisation. You will play a pivotal role in ensuring operational excellence, compliance with industry standards, and the delivery of exceptional service to our clients.
Key Responsibilities
- Develop, implement, and maintain comprehensive quality policies and procedures to ensure compliance with ISO 17025 and UKAS standards.
- Conduct regular audits and reviews of quality procedures, ensuring timely updates and adherence to regulatory requirements.
- Coach compliant laboratory operations, to ensure as far as reasonably practicable, tests, calibrations, and record-keeping align with ISO 17025 standards.
- Drive continuous improvement by monitoring and enhancing company-wide quality standards and client service excellence.
- Communicate local training requirements to ensure workforce competency and compliance with quality protocols.
- Manage equipment traceability processes, ensuring accurate calibration status, timely removal of non-compliant equipment and authorisation of calibration reports.
- Plan and execute laboratory and site test/system audits to maintain operational integrity.
- Review and update technical documentation to ensure accuracy and compliance.
- Foster strong relationships with internal stakeholders, including the Managing Director, General Managers, Group Quality Manager, Region Quality Managers, Laboratory Managers, and technical/administrative staff, to promote a culture of quality.
Skills and Competencies
- Exceptional written and verbal communication skills to effectively engage with stakeholders at all levels.
- Strong negotiation and diplomacy skills to champion quality initiatives and foster collaboration.
- Analytical mindset with a keen eye for detail and a proactive approach to problem-solving.
- Proficiency in IT systems and tools relevant to quality management.
- Adaptable and flexible, with the ability to manage competing priorities in a dynamic environment.
Knowledge and Experience
- A high level of experience in a laboratory environment, with proven experience managing ISO 17025-accredited laboratories.
- Good understanding of ISO 17025 requirements and UKAS compliance standards.
Quality Manager/Supervisor in Doncaster employer: Phenna Infrastructure UK Limited
As a Quality Manager/Supervisor at our organisation, you will thrive in a dynamic work culture that prioritises operational excellence and continuous improvement. We offer comprehensive training and development opportunities to enhance your skills while fostering strong relationships with stakeholders to promote a collaborative environment. Located in a vibrant area, our company provides a supportive atmosphere where your contributions directly impact client satisfaction and compliance with industry standards.
Contact Details:
Phenna Infrastructure UK Limited Recruitment Team
