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For Companies At a Glance
- Tasks: Manage NetSuite administration and support Celigo integrations in a dynamic environment.
- Company: Join Phenna Group, a forward-thinking company committed to innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be a key player in stabilising systems post-go-live and make a real impact.
- Qualifications: Experience with NetSuite and Celigo integrations, plus strong problem-solving skills.
- Other info: Work in an agile team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Contract: 12-month Fixed Term Contract or Permanent
About the Role
We are looking for a NetSuite Administrator with Celigo integration support experience to join the programme team following NetSuite go-live. This role is critical in stabilising transaction flows, supporting billing and invoicing operations, and bridging project delivery into business-as-usual (BAU) ownership.
Initially embedded within the programme team, you will act as the hands-on operational owner of NetSuite administration and Celigo integrations, ensuring issues are triaged, resolved, and documented effectively while maintaining close alignment with ongoing delivery activity. This is an excellent opportunity for someone who enjoys working in a post-go-live environment, taking ownership, and ensuring systems operate reliably in a fast-moving, agile setting.
Key Responsibilities
- NetSuite Administration
- Own day-to-day NetSuite administration, configuration support, and operational maintenance across multiple subsidiaries
- Provide first-line triage and second-line resolution for incidents, defects, and process failures
- Support billing and invoicing operations, including troubleshooting issues across linked transaction records
- Monitor and support Celigo integration flows, including error handling, retries, and root-cause analysis
- Manage ID mappings and cross-system identifiers
- Act as the integration “context holder,” maintaining knowledge of what was built, why, limitations, and expected failure modes
- Monitoring & Operational Visibility
- Build and maintain monitoring and reporting to provide operational transparency
- Create and maintain support runbooks and practical incident response documentation
- Change & Handover
- Operate within an agile programme cadence, attending key delivery touchpoints
- Support change control in collaboration with BAU change leads
Required Experience
- Hands-on NetSuite administration in a live, post go-live operational environment
- Experience supporting Celigo iPaaS integrations in production
- Strong understanding of invoicing, billing, and order-to-cash processes
- Experience documenting support processes, runbooks, and known issues
- Comfortable working in an agile, fast-paced environment
- Multi-subsidiary or multi-entity NetSuite environments
- Experience creating operational dashboards, saved searches, or reports in NetSuite
- Exposure to integration design patterns (e.g. staging, translation tables, ID strategies)
Personal Attributes
- Calm, pragmatic, and solution-focused under pressure
- Takes ownership and follows issues through to resolution
- Strong communicator with both technical and non-technical stakeholders
Phenna Group is an Equal Opportunities Employer
How To Apply
Click the 'Apply Now' button below and submit your CV.
NetSuite Administrator employer: Phenna Group
Contact Detail:
Phenna Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NetSuite Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with NetSuite or Celigo. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your NetSuite and Celigo knowledge. Be ready to discuss specific scenarios where you've tackled issues in a post-go-live environment. We want to see how you take ownership and resolve problems!
✨Tip Number 3
Showcase your skills through practical examples. If you’ve created operational dashboards or handled integration flows, be sure to highlight these experiences during interviews. It’s all about demonstrating your hands-on expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace NetSuite Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on NetSuite administration experience and any Celigo integration support you've done. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!
Showcase Your Problem-Solving Skills: Since this role involves triaging and resolving issues, include examples of how you've tackled challenges in past roles. We love seeing candidates who take ownership and follow through to resolution!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and bullet points where possible to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to hit that 'Apply Now' button on our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Phenna Group
✨Know Your NetSuite Inside Out
Make sure you brush up on your NetSuite knowledge before the interview. Understand its functionalities, especially in a post-go-live environment. Be ready to discuss your hands-on experience with administration and how you've tackled issues in the past.
✨Familiarise Yourself with Celigo Integrations
Since this role involves Celigo integration support, it’s crucial to know how these integrations work. Prepare examples of how you've managed integration flows, handled errors, and conducted root-cause analysis. This will show that you can hit the ground running.
✨Demonstrate Your Problem-Solving Skills
The job requires a calm and solution-focused approach under pressure. Think of specific instances where you triaged incidents or resolved defects. Share these stories during the interview to highlight your ability to take ownership and follow through on issues.
✨Communicate Effectively with All Stakeholders
As a NetSuite Administrator, you'll need to liaise with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms. This will showcase your strong communication skills and your ability to bridge gaps between teams.
