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- Tasks: Conduct assessments and inspections to ensure heating compliance across the UK.
- Company: Join NAPIT, a leading Trade Association dedicated to heating standards and customer service.
- Benefits: Enjoy a competitive salary, company car, health benefits, and 25 days annual leave.
- Why this job: Step away from hands-on work while making a real impact on industry standards.
- Qualifications: Relevant heating qualifications and strong technical knowledge required; experience as a vocational assessor preferred.
- Other info: Work remotely with travel across key UK locations; join a respected and growing organisation.
The predicted salary is between 36800 - 38400 £ per year.
Field Officer – Heating (Heat Pumps & MCS Compliance)
Location: Home-Based/Hybrid (UK-Wide)
Key Focus Locations: Somerset (Taunton), Kent (Maidstone), Derbyshire (Chesterfield/Mansfield), Yorkshire (Hull), London (Watford)
Salary: £43,000 – £46,000 (Based on Experience & Location)-Company Car or Car Allowance
Job Type: Full-Time, Permanent
Join a Leading Industry Body & Help Shape the Future of Heating Compliance!
Are you an experienced heating engineer with a passion for raising industry standards? Do you want to step away from the tools while still applying your technical expertise? If so, this Field Officer role with NAPIT could be the perfect next step for you!
NAPIT is a leading Trade Association and Certification Body, committed to competence, compliance, and customer service in the building services sector. We are currently expanding our Technical Team and are looking for Field Officers across the UK to assess and support our registered members.
The Role:
As a Field Officer, you will conduct assessments and inspections to ensure compliance with Competent Person Schemes (CPS), Microgeneration Certification Scheme (MCS), and Energy Efficiency Measures (PAS 2030: 2023). Your expertise will help registered members meet the highest industry standards while also providing technical support and guidance.
Key Responsibilities:
- Conduct compliance assessments and inspections of NAPIT customers.
- Evaluate ongoing approvals for continued registration, improvements, or rejections.
- Plan and undertake a structured schedule of site visits in coordination with the scheduling team.
- Assess new applicants for registration and conduct audits in different geographical areas when required.
- Build and maintain strong relationships with NAPIT members while delivering excellent service.
- Respond to technical queries and provide guidance on industry standards, codes of practice, and British regulations.
- Ensure adherence to health & safety policies and all company policies.
Who Are We Looking For?
- Relevant Heating Qualifications – NVQ Level 3 (or equivalent), domestic heating ACS, or OFTEC qualifications. Heat pumps & Biomass.
- Strong technical knowledge of heating systems and British Standards.
- Self-motivated with strong organizational skills – able to work independently and manage time effectively.
- Excellent communication and relationship-building skills – confident and professional.
- Full UK driving licence – as travel is a key part of the role.
- Experience as a vocational assessor.
- Qualifications in renewable energy technologies (Heat Pumps, Biomass, or Solar Thermal).
- Membership with professional bodies such as CIBSE or CIPHE.
What We Offer:
- Competitive salary (£43k-£46k) with structured pay reviews.
- Company car or car allowance to support your field-based work.
- 25 days annual leave + statutory holidays, increasing with length of service.
- Company pension & sick pay policy.
- Health benefits package – covering eye care, dental, physiotherapy, and mental health support.
- Discount schemes for major retail and DIY stores.
- Company-wide social events and team engagement initiatives.
Why Join NAPIT?
- Be part of a respected, growing organization that values integrity, teamwork, and innovation.
- Step away from hands-on work while still applying your technical expertise.
- Help shape the future of heating compliance and make a real impact on industry standards.
- Enjoy career stability and progression in a well-established company.
Interested? Apply now and take your career in a new direction!
Phenna Group is an Equal Opportunities Employer
How To Apply
Click the \’Apply Now\’ button below and submit your CV.
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Heating Field Officer employer: Phenna Group
Contact Detail:
Phenna Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Field Officer
✨Tip Number 1
Familiarise yourself with the latest regulations and standards in heating compliance, especially those related to MCS and CPS. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the heating industry, particularly those who are already working as Field Officers or in similar roles. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with compliance assessments and inspections in detail. Be ready to share specific examples of how you've ensured adherence to industry standards in your previous roles.
✨Tip Number 4
Showcase your communication and relationship-building skills during the interview process. Since the role involves interacting with NAPIT members, demonstrating your ability to build rapport will be crucial.
We think you need these skills to ace Heating Field Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant heating qualifications, technical knowledge of heating systems, and any experience as a vocational assessor. Emphasise your skills in compliance assessments and inspections.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for raising industry standards and your motivation to step away from hands-on work while still applying your expertise. Mention specific experiences that align with the responsibilities of the Field Officer role.
Highlight Relevant Experience: In your application, focus on your previous roles related to heating systems, compliance, and customer service. Provide examples of how you've built relationships with clients and delivered excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Phenna Group
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of heating systems, particularly heat pumps and compliance standards. Be prepared to discuss specific regulations and how they apply to the role, as this will demonstrate your expertise and suitability for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think about past experiences where you had to evaluate compliance or provide technical support, and be ready to explain your thought process and outcomes.
✨Emphasise Relationship-Building Skills
Since the role involves maintaining strong relationships with NAPIT members, be prepared to discuss how you've successfully built rapport in previous roles. Share examples of how you’ve handled difficult conversations or provided exceptional service.
✨Demonstrate Organisational Skills
As a Field Officer, you'll need to manage your time effectively while planning site visits. Be ready to talk about how you prioritise tasks and stay organised, perhaps by sharing tools or methods you use to keep track of your schedule.