Service Delivery Lead – Field Operations & Customer Experience in Cardiff

Service Delivery Lead – Field Operations & Customer Experience in Cardiff

Cardiff Full-Time On-site
P

Cansford Laboratories, part of Phenna Group, is seeking a Service Delivery Supervisor in Cardiff to ensure reliable, high-quality service from order to completion. You will own the day-to-day running of the sample collector network, coordinate large-scale collections and be the customer-facing owner of operational complaints and service recovery.

Working closely with Laboratory Operations, Quality and Sales, you will drive improvements in collection lead times, network resilience and overall

#J-18808-Ljbffr

Service Delivery Lead – Field Operations & Customer Experience in Cardiff employer: Phenna Group

At Evolution Water Services Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee development and well-being. With competitive salaries, comprehensive benefits including private medical insurance and a company vehicle, as well as extensive training opportunities, we empower our Water Treatment Engineers to thrive in their roles while serving the vibrant London and Home Counties area.

P

Contact Details:

Phenna Group Recruitment Team