At a Glance
- Tasks: Lead and inspire the hospitality team at our vibrant community pub.
- Company: The Pheasant, a beloved village pub focused on warm service and local connections.
- Benefits: Competitive pay, flexible hours, and a chance to shape a welcoming atmosphere.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Join us to create memorable experiences and strengthen community ties.
- Qualifications: Experience in hospitality management and a passion for excellent service.
The predicted salary is between 31500 - 38500 £ per year.
Lead the hospitality team at the heart of our community pub.
About the role:
- Lead front of house at The Pheasant, a community-owned village pub where warm service, strong standards and local hospitality matter.
- You will be responsible for:
- Lead, motivate and develop the front of house team.
- Manage day-to-day service across the bar, restaurant, events and rooms.
- Create a warm, professional guest experience from arrival to departure.
- Maintain service standards, product knowledge and team communication.
- Support rotas, training, stock control, ordering and cash-up procedures.
- Handle guest feedback, bookings and service issues confidently.
- Work closely with the kitchen to ensure smooth, well-timed service.
- Help build local trade, regular custom and a strong community-pub atmosphere.
We're looking for someone who:
- Has previous hospitality management or supervisory experience.
- Leads naturally, communicates clearly and sets high standards.
- Is organised, commercially aware and confident managing busy services.
- Understands great pub hospitality, from regulars to visitors and event guests.
- Can train, support and motivate a mixed-experience team.
- Is confident with bookings, guest feedback and service issues.
Front of House Manager employer: Pheasantneenton
Join a vibrant community at The Pheasant at Neenton, where as Head Chef, you will not only lead a passionate kitchen team but also play a pivotal role in shaping our beloved pub's culinary identity. With a focus on local Shropshire produce and a commitment to genuine hospitality, we offer a supportive work culture that encourages creativity and professional growth, making it an ideal environment for those looking to make a meaningful impact in the culinary world.
We think you need these skills to ace Front of House Manager
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Stakeholder Management
Customer Service
