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- Tasks: Join our Waiting team to serve delicious food and create memorable moments for guests.
- Company: Award-winning local pub company that values people and offers career growth.
- Benefits: 30% off meals, flexible hours, health screening, and gym discounts.
- Other info: Access to well-being support and apprenticeship programmes to boost your career.
- Why this job: Gain valuable skills while working in a fun, supportive environment with real career opportunities.
- Qualifications: No experience needed, just a passion for great customer service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff in Ashford employer: Pheasant (91923)
Contact Detail:
Pheasant (91923) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Ashford
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff, soak up the atmosphere, and show your enthusiasm. This will help you stand out when you apply through our website.
✨Tip Number 2
Practice your people skills! Whether it’s serving friends or volunteering, get comfortable interacting with others. The more you engage, the better prepared you’ll be for those memorable moments with guests.
✨Tip Number 3
Show off your passion for food and drink! Familiarise yourself with our menu and think about how you’d upsell items. When you’re in an interview, let that enthusiasm shine through – it’s infectious!
✨Tip Number 4
Don’t hesitate to ask questions during your interview! It shows you’re genuinely interested in the role and the company. Plus, it gives you a chance to learn more about the career pathways we offer.
We think you need these skills to ace Waiting Staff in Ashford
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our team.
Highlight Relevant Experience: Even if you’re new to hospitality, think about any customer service experience you have. Whether it’s from a part-time job or volunteering, share those stories! We love seeing how you’ve made people happy in the past.
Be Passionate About Service: In your application, express your enthusiasm for providing brilliant customer service. Tell us why you care about making memorable moments for guests – that passion is what we’re all about!
Apply Through Our Website: Make sure to apply through our website for the best chance of joining our team! It’s super easy, and you’ll get to see all the amazing opportunities we have waiting for you.
How to prepare for a job interview at Pheasant (91923)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing great service.
✨Show Off Your People Skills
As waiting staff, you'll be interacting with guests all day long. During the interview, share examples of how you've provided excellent customer service in the past or how you've handled difficult situations. This will demonstrate your ability to create those memorable moments that keep guests coming back.
✨Emphasise Teamwork
The job is all about being part of a team, so make sure to highlight your teamwork skills. Talk about experiences where you've supported colleagues or worked together to achieve a common goal. This will show that you care about the wider team and are ready to pitch in wherever needed.
✨Be Yourself and Have Fun
Remember, personality counts for more than anything else! Be genuine and let your character shine through during the interview. Show your passion for hospitality and your excitement about the role. A positive attitude can go a long way in making a great impression!