At a Glance
- Tasks: Lead validation of biomedical equipment and provide top-notch customer support.
- Company: Join a trusted brand in sustainable healthcare solutions.
- Benefits: Competitive salary, performance bonuses, 25 days leave, and a company car.
- Other info: Dynamic team culture with opportunities for international travel and growth.
- Why this job: Make a real impact in healthcare while developing your technical skills.
- Qualifications: Experience in service engineering or validation; strong technical aptitude is a plus.
The predicted salary is between 40000 - 50000 £ per year.
PHCEU was founded in 1990 as a subsidiary of the PHC Holding Corporation with a mission to become a leading, trusted brand for sustainable healthcare and biomedical product solutions. Our headquarters are located in the Netherlands and we support the work of our customers to improve health and well-being worldwide.
Key Responsibilities and Expected Outcomes
- A (Senior) Service and Validation Engineer will deliver high-quality technical support across two core areas: validation of biomedical equipment and after-sales service and maintenance.
- The role is customer-facing, field-based, and central to ensuring PHC’s products perform to the highest standards.
- Lead validation activities at customer sites primarily across the UK, ensuring equipment meets regulatory and performance standards.
- Liaise with customers to confirm requirements, explain validation procedures, and agree on schedules.
- Adapt to changing customer needs during validation, clearly communicating any technical or commercial implications.
- Investigate and report product anomalies to the Validation Business Manager or Technical Support colleagues as appropriate.
- Support the development and enhancement of validation protocols, incorporating new technologies and customer expectations.
- Deliver training on validation procedures to both customers and internal engineers, providing hands-on support during validation projects.
- Represent PHC in customer meetings to promote validation services and support sales efforts.
Service Delivery and Product Maintenance
- Perform installation, diagnostics, maintenance, and repairs on PHC equipment.
- Maintain up-to-date product knowledge and share insights with colleagues to support team development.
- Work with colleagues to ensure all tools and equipment are compliant, calibrated, and ready for use.
- Collaborate with Service Administration for efficient job planning and scheduling.
- Adhere to Health & Safety regulations and customer site protocols.
- Deliver exceptional customer service through professional conduct, clear communication, and technical expertise.
- Complete service reports promptly to support accurate invoicing and customer follow-up.
- Promote service contracts and contribute to business growth through proactive customer engagement.
Additional Expectations
- Be available for international travel to support global validation and service activities.
- Continuously develop technical skills and understanding of validation standards, instrumentation, and service best practices.
- Act as a role model within the team, inspiring others through professionalism, initiative, and collaboration.
Desired Qualifications and Experience
- Education: Ideally a vocational qualification in refrigeration engineering or a related technical discipline. Equivalent experience or training in validation, biomedical engineering, or instrumentation will be considered.
- Experience: Minimum of 3 years in service engineering, validation, or a similar technical field. Candidates with less experience but strong technical aptitude will also be considered.
- Technical Knowledge: Familiarity with thermodynamics and European validation standards is desirable. Experience with biomedical or laboratory equipment and comfort with software tools for measurement and data logging is beneficial.
Core Competencies
- Strong customer focus and drive for business success.
- Adaptable and open to innovation.
- Collaborative mindset with effective problem-solving skills.
- Ability to think globally and creatively.
- Resilient under pressure and able to manage stress.
- High accuracy in complex technical tasks.
- Sound judgment and independent decision-making.
- Efficient and organised work approach.
- Knowledge of validation techniques and applicable regulations.
Additional Requirements
- Excellent communication skills in English (Dutch is a plus).
- Willingness to travel internationally in the UK.
- Full driving license (company car is provided).
Benefits
- Competitive salary and performance-based bonus.
- 25 days annual leave plus UK bank holidays.
- Company car and tools for field-based work.
- Ongoing training and development opportunities.
- A collaborative, innovative, and supportive team culture.
PHC Europe is an Equal Opportunity Employer.
Validation Engineer in Loughborough employer: PHC Europe BV
PHCEU is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee development, you will have access to ongoing training opportunities and the chance to work with cutting-edge biomedical technologies. Located in the Netherlands, our supportive team culture and focus on sustainable healthcare solutions make PHCEU a rewarding place to advance your career as a Validation Engineer.
StudySmarter Expert Advice🤫
We think this is how you could land Validation Engineer in Loughborough
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Validation Engineer role you’re after at PHC Europe BV.
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Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at PHC Europe BV a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at PHC Europe BV.
✨Apply Through Company Websites
When you spot a role like Validation Engineer at PHC Europe BV, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Validation Engineer in Loughborough
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Validation Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at PHC Europe BV a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to PHC Europe BV specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at PHC Europe BV
✨Brush Up on Core Engineering Principles
Before heading into the interview with PHC Europe BV, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like PHC Europe BV want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
