At a Glance
- Tasks: Lead a dynamic team to create an amazing customer experience and drive sales.
- Company: Join Phase Eight, a vibrant fashion retailer in Westfield Stratford.
- Benefits: Enjoy a 70% staff discount, free clothing allowance, and career development support.
- Other info: Great opportunities for personal growth and a supportive work culture.
- Why this job: Be a key player in a fast-paced environment while inspiring your team.
- Qualifications: Proven leadership skills and a passion for customer engagement.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for a talented Store Manager to lead the team in Phase Eight, Westfield Stratford. In the role, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.
What you'll do:
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
Who you'll be:
- A customer‑centric leader who thrives in a fast‑paced environment.
- Capable in managing high performing teams in a concession setting.
- Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
- Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.
- A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
- Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What's in it for you?
- A free clothing allowance to wear what you love, your way.
- 70% staff discount – yes, really!
- Enhanced Maternity package.
- 24/7 virtual GP service.
- Wellbeing and financial support tools.
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!
Store Manager employer: Phase Eight
At Phase Eight, located in the vibrant Westfield Stratford, we pride ourselves on being an exceptional employer that fosters a supportive and inspiring work environment. Our commitment to employee growth is evident through tailored development opportunities, while our generous benefits, including a substantial staff discount and a free clothing allowance, ensure that our team feels valued and empowered. Join us to be part of a dynamic culture where your passion for customer service and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experience. Be ready to share these during your interview to demonstrate your capability as a Store Manager.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences and what they love about working there. This can give you insider info and make you stand out as a proactive candidate.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Phase Eight.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working with people and creating amazing customer experiences. Share specific examples that highlight your passion for retail and team leadership.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight relevant experience and skills that align with what we’re looking for, like coaching teams and driving sales. This shows us you’ve done your homework and understand what it takes to succeed in this role.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique style and approach to leadership. We want to know who you are beyond just your qualifications!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Phase Eight
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Phase Eight’s values, products, and customer experience. This will help you demonstrate your passion for the brand and show how you can contribute to creating that 5* customer experience they’re after.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading a team. Share specific examples of how you've inspired and supported your team in the past, and how you plan to coach them to success. Highlight your ability to create a positive store environment where everyone feels valued.
✨Demonstrate Commercial Awareness
Prepare to talk about how you’ve driven sales and identified growth opportunities in previous roles. Think of concrete examples where your commercial thinking made a difference, and be ready to discuss how you would apply that to boost performance at Phase Eight.
✨Connect with Customers
Since customer connection is key, think about how you can engage with customers on the shop floor. Share your ideas on building relationships and providing style knowledge authentically. This will show that you understand the importance of customer interaction in driving sales.
