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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Phase Eight, a fashion brand empowering confidence through style.
- Benefits: 70% staff discount, free clothing allowance, and up to 34 days holiday.
- Why this job: Kickstart your management career in a supportive, people-first environment.
- Qualifications: Experience in retail leadership and a passion for customer service.
- Other info: Flexible working options and tools for personal development.
At Phase Eight, we’re more than just a fashion destination – we’re here to empower confidence through every outfit. We’re looking for a people-first Store Manager to lead our established store in Reigate for 32 hours per week. This is the perfect role for someone looking to take their first step into Store Management.
If you\’re someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.
What you\’ll do
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
Who you\’ll be
- A natural motivator with a positive mindset who knows how to get the best from people.
- Experienced in leading high-performing retail teams.
- Confident, calm under pressure, and great at making decisions that put both people and performance first.
- Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
- Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement.
What\’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- A free clothing allowance to wear what you love, your way
- 70% staff discount – yes, really!
- Option of a 4 day working week
- Up to 34 days holiday
- Enhanced Maternity package
- 24/7 virtual GP service
- Wellbeing and financial support tools
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Sales, Management, and Customer Service
Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
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Store Manager employer: Phase Eight
Contact Detail:
Phase Eight Recruiting Team
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about the role and how you can empower customers to feel confident in their outfits. We want to see your personality and enthusiasm for the brand!
Highlight Your Leadership Skills: As a Store Manager, leading a team is key. Make sure to include examples of how you've motivated and developed teams in the past. We’re looking for someone who can inspire others, so don’t hold back on showcasing your coaching abilities!
Be Customer-Centric: Remember, it’s all about the customer experience! In your application, mention specific instances where you’ve gone above and beyond for customers. We want to know how you connect with people and create memorable shopping experiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at Phase Eight!
How to prepare for a job interview at Phase Eight
✨Show Your People Skills
As a Store Manager, your ability to connect with people is key. Be ready to share examples of how you've motivated teams or resolved conflicts in the past. This will show that you can create an inspiring environment for your team.
✨Know the Brand Inside Out
Familiarise yourself with Phase Eight’s values and products. During the interview, demonstrate your passion for the brand and how you can embody its mission to empower confidence through fashion. This will help you stand out as a candidate who truly understands the company.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like boosting sales or managing a diverse team. Think of real-life examples where you've successfully driven results or supported your team, and be ready to discuss them in detail.
✨Emphasise Customer Connection
Since customer service is at the heart of this role, prepare to talk about your approach to building relationships with customers. Share stories that highlight your ability to create memorable shopping experiences and how you can inspire your team to do the same.
