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For Companies At a Glance
- Tasks: Engage customers, promote products, and support team members in delivering an exceptional shopping experience.
- Company: Join TFG London, a vibrant fashion brand with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, up to 34 days holiday, and more!
- Why this job: Be a brand ambassador and help customers find their perfect outfits while developing your career.
- Qualifications: Excellent communication skills and retail experience preferred, with a passion for customer service.
- Other info: Flexible 20-hour contract with shifts across weekdays and weekends.
The predicted salary is between 1300 - 1600 £ per month.
Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are looking for a Supervisor to join our fashion brand Phase Eight, in Cribbs Causeway. As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession.
What you'll do:
- Greet, assist, and sell with the aim of building multiple sales and championing our premium products.
- Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assist in all tasks to ensure the smooth running of the store whilst promoting our brand and products and position us as a dependable shopping destination.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for.
What's in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service - 24/7
- Plus much more!
This is a 20 hour contract with shifts that may cover weekdays and weekends. If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor in Newport employer: Phase Eight
Contact Detail:
Phase Eight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Newport
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Phase Eight's latest collections and values. This way, when you walk into that interview, you can chat confidently about how you can embody their brand as a Supervisor.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to engage with customers and help them find their perfect outfit. Role-playing with a friend can really help you nail those responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any local events. This not only gives you insights into the company culture but also shows your genuine interest in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TFG London family and ready to create those exceptional customer moments.
We think you need these skills to ace Supervisor in Newport
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about why you’re excited to work with brands like Phase Eight and how you can help customers find their perfect outfits.
Highlight Your Customer Service Skills: Make sure to mention any experience you have in customer-facing roles. We want to see how you’ve gone above and beyond to create exceptional customer moments in the past!
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We’re looking for genuine people who can connect with our customers, so share a bit about yourself and what makes you unique.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Phase Eight
✨Know the Brand Inside Out
Before your interview, make sure you research Phase Eight and its brand values. Understand their product range and what makes them unique in the fashion industry. This will help you demonstrate your passion for the brand and show that you're ready to be a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to assist a customer. This will highlight your ability to create exceptional customer moments, which is key for the Supervisor role.
✨Demonstrate Team Leadership
As a Supervisor, you'll be supporting Style Advisors and assisting management. Be ready to discuss how you've successfully led or supported a team in previous roles. Share instances where you helped others grow or contributed to a positive team environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.