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- Tasks: Lead a dynamic team to create amazing customer experiences and drive store success.
- Company: Join Phase Eight, a fashion brand empowering confidence through style.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and wellbeing support.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in retail leadership and a passion for customer service.
- Other info: 12-month maternity contract with flexible shifts and great career development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Every exceptional customer moment starts with our people. At Phase Eight, we’re more than just a fashion destination – we’re here to empower confidence through every outfit. We’re looking for a people-first Store Manager to lead our store in Bluewater Shopping Centre. If you’re someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.
What you’ll do:
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
Who you’ll be:
- A natural motivator with a positive mindset who knows how to get the best from people.
- Experienced in leading high-performing retail teams.
- Confident, calm under pressure, and great at making decisions that put both people and performance first.
- Someone who lives and breathes customer service, loves being on the shop floor, and thrives in a fast-paced environment.
- Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement.
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- A free clothing allowance to wear what you love, your way
- 70% staff discount – yes, really!
- Enhanced Maternity package
- 24/7 virtual GP service
- Wellbeing and financial support tools
This is a 12 month Maternity contract with shifts that cover weekends and weekdays.
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Store Manager in Greenhithe employer: Phase Eight
Contact Detail:
Phase Eight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Greenhithe
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you connect your experiences to their values during the chat.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and connecting with customers, think of examples where you've motivated others or created a positive environment. Share these stories to show you're the perfect fit.
✨Tip Number 3
Be ready to discuss how you drive sales and spot growth opportunities. Have some ideas in mind that could boost performance in the store. This shows you're proactive and ready to make an impact from day one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Phase Eight.
We think you need these skills to ace Store Manager in Greenhithe
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for leading teams and empowering others shine through. We want to see how you connect with people and create a positive environment, so share specific examples of how you've motivated your team in the past.
Highlight Your Retail Experience: Make sure to showcase your experience in retail management. We’re looking for someone who knows the ins and outs of driving sales and performance, so include any relevant achievements or strategies you've implemented that led to success.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique style and approach to customer service, as we want to know how you’ll bring your full self to our store.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Phase Eight
✨Know the Brand Inside Out
Before your interview, dive deep into Phase Eight's brand values and mission. Understand their commitment to empowering confidence through fashion. This will help you connect your personal experiences with their ethos during the conversation.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading a team. Share specific examples of how you've motivated and developed your team in previous roles. Highlight your ability to create an inspiring environment that prioritises both people and performance.
✨Demonstrate Customer-Centric Thinking
Prepare to talk about how you’ve enhanced customer experiences in the past. Think of instances where you’ve gone above and beyond for customers and how you can bring that same energy to the shop floor at Phase Eight.
✨Emphasise Teamwork and Empathy
Since the role requires a strong focus on teamwork, be sure to illustrate your collaborative spirit. Discuss how you’ve built trust within your teams and how you encourage diverse perspectives to create a thriving workplace.