At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and promote our stylish products.
- Company: Join TFG London, a vibrant fashion brand with a supportive culture.
- Benefits: Enjoy free clothing, 70% staff discount, up to 34 days holiday, and wellness support.
- Why this job: Be a brand ambassador and help customers find their perfect outfits every day.
- Qualifications: Excellent communication skills and retail experience preferred.
- Other info: Flexible 20-hour contract with opportunities for career development.
The predicted salary is between 1300 - 1600 £ per month.
Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are looking for a Supervisor to join our fashion brand Phase Eight, in Cribbs Causeway. As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession.
What you’ll do:
- Greet, assist, and sell with the aim of building multiple sales and championing our premium products.
- Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assist in all tasks to ensure the smooth operation of the store whilst promoting our brand and products and position us as a dependable shopping destination.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for.
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service - 24/7
- Plus much more!
This is a 20 hour contract with shifts that may cover weekdays and weekends. If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor in Bristol employer: Phase Eight
Contact Detail:
Phase Eight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Bristol
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Phase Eight's latest collections and values. When you walk into that interview, you'll be able to chat confidently about their products and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. This will help you shine during role-play exercises or questions about your experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any local events. This could give you insider tips and even a potential referral, which can make all the difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at TFG London!
We think you need these skills to ace Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how much you care about creating exceptional experiences for our customers!
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. We love seeing how you've built relationships with customers and helped them find their perfect outfits!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can engage with customers and bring our brand to life, so let us see the real you!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to creating those memorable moments with our customers!
How to prepare for a job interview at Phase Eight
✨Know the Brand Inside Out
Before your interview, make sure you research Phase Eight and its brand values. Understand their target audience and what makes their products unique. This will help you demonstrate your passion for the brand and show how you can contribute to creating exceptional customer moments.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond to meet a customer's needs. This will highlight your ability to engage with customers and build relationships, which is crucial for the Supervisor role.
✨Demonstrate Team Leadership
As a Supervisor, you'll be supporting Style Advisors and assisting management. Be ready to discuss your leadership style and how you've motivated or trained team members in previous roles. Share specific instances where your guidance led to improved performance or customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's goals, team dynamics, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.