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- Tasks: Lead a dynamic team and deliver outstanding customer service in a fast-paced environment.
- Company: Join Phase Eight, a fashion brand empowering confidence through style.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and up to 34 days holiday.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Passion for fashion, strong leadership skills, and a customer-centric approach.
- Other info: Exciting opportunities for growth and a vibrant team culture await you!
The predicted salary is between 24000 - 30000 £ per year.
At Phase Eight, we’re more than just a fashion destination – we’re here to empower confidence through every outfit and we’re looking for a people‑first Assistant Manager to bring our Cribbs Causeway store to life. If you’re someone who thrives on working in a collaborative team, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.
Who you’ll be:
- Customer‑centric and thrive in a fast‑paced environment
- Motivated to coach and upskill high performing non‑management team members
- A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
- Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you’ll do:
- Lead by example and ensure the delivery of outstanding customer service
- Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
- Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
- Assisting the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service - 24/7
- Plus much more!
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!
Assistant Manager employer: Phase Eight
Contact Detail:
Phase Eight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Phase Eight's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their people-first approach.
✨Tip Number 2
Practice your customer service stories! Think of times when you've gone above and beyond for customers. Be ready to share these experiences during your interview to demonstrate your passion for making customers feel incredible.
✨Tip Number 3
Show off your leadership skills! Even if you’re not in a management role yet, think of examples where you’ve led a project or helped a teammate. This will highlight your potential to step up as an Assistant Manager and coach others.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the store’s vision and team dynamics. This shows you’re engaged and ready to contribute to the branch performance right from the start.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how you can bring our store to life with your unique flair!
Be Customer-Centric: Make sure to highlight your experience in delivering outstanding customer service. Share specific examples of how you've made customers feel incredible in the past – we love a good story!
Demonstrate Leadership Skills: As an Assistant Manager, you'll be leading by example. In your application, mention any experiences where you've coached or motivated team members, showing us you're ready to step up!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Let’s make this happen together!
How to prepare for a job interview at Phase Eight
✨Know the Brand Inside Out
Before your interview, make sure you research Phase Eight thoroughly. Understand their values, mission, and the type of customer experience they aim to provide. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully coached team members or provided exceptional customer service in the past. Highlighting your people-first approach will resonate well with the interviewers.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can contribute to the store's performance. Think about ways you've previously maximised sales or improved customer engagement. Showing that you have a commercial mindset will prove that you can balance both people management and business objectives.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the store's vision, team dynamics, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.