End User Support Engineer | 6 Month Contract | £350 per day (Outside IR35) | London (Fully Onsite)
We are partnering with a leading global institution to find an End User Support Engineer to join their London team on a 6 month contract.
The role
You will ensure excellent service delivery across physical and virtual endpoints, mobile platforms, telecoms and AV systems. Key responsibilities include:
- Deploying, configuring and maintaining computers, workstations and video conferencing equipment
- Managing Incidents and Requests in ServiceNow, owning issues end to end
- Supporting IT Asset Management and inventory tracking
- Training users on new and updated technologies
- Identifying root causes and suggesting process and knowledge base improvements
- Contributing to projects, with the confidence to take the lead when required
What we are looking for
- Up to 5 years’ experience in End User or Desktop Support, providing a VIP, white glove service.
- ServiceNow experience
- Degree educated preferred; Microsoft or CompTIA certifications a plus
- A genuine interest in technology and a motivated, self starting approach
- Strong communication skills and confidence engaging with stakeholders
Technical exposure to several of the following
Candidates seeking a longer term or permanent opportunity in future are encouraged to apply.
End User Support Analyst in London employer: Pharos Resource Partners
As a leading global investment bank located in the heart of London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our employees benefit from extensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, making us an exceptional employer for those looking to make a meaningful impact in the field of data and AI.
