At a Glance
- Tasks: Be the first point of contact for patients, ensuring seamless care and support.
- Company: Join a compassionate homecare team dedicated to patient wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, and comprehensive support services.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 26064 - 26064 £ per year.
We are hiring Patient Services Administrators to join our homecare team. They will be the lifeline for patients, ensuring seamless care and support from the comfort of their homes.
Responsibilities
- Be the first point of contact for patients, scheduling deliveries and nurse visits with empathy and efficiency.
- Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
- Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
- Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.
Qualifications
- Exceptional communication skills and a keen eye for detail.
- A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
- The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
- Self‑motivation and a desire to contribute positively to patient experiences, learn new skills and take on new challenges.
- People with bright ideas who can help us improve our service.
Benefits
- Annual salary: £26,064
- Generous annual leave of 33 days including bank holidays (increasing to 35 days after 3 years service)
- Pension scheme – auto‑enrolled after 3 months of employment at 5% (employer contribution 4%), with optional increase to 6% for which employer contributes 8%.
- Life assurance – 10 × salary with a maximum of £300,000
- Access to comprehensive support services, including an Employee Assistance Programme and virtual GP service.
- Pharmaxo Engage Reward & Recognition platform with shopping discounts and benefits.
Working Hours
Full Time: 37.5 hours per week across five days Monday – Saturday, with some Saturday work on rotation. Due to the sensitive nature of our work, successful candidates will undergo a Disclosure and Barring Service (DBS) check.
Equal opportunity: We want everyone to have an equal opportunity to apply for this role. If you require any adjustments, or would prefer to apply in an alternative format, please contact careers@pharmaxo.com and we will be happy to support you through the process.
Patient Services Administrator employer: Pharmaxo Healthcare
At Pharmaxo, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our employees and the patients we serve. As a Patient Services Administrator in Corsham, you will enjoy generous annual leave, a competitive salary, and access to comprehensive support services, all while contributing to meaningful patient care from the comfort of their homes. We are committed to your professional growth, providing opportunities to learn new skills and take on challenges that enhance your career in healthcare.
