At a Glance
- Tasks: Be the first point of contact for patients, scheduling care and managing queries with empathy.
- Company: Join Pharmaxo, an award-winning healthcare team at Corsham Science Park.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional development and community impact.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 21000 - 30000 £ per year.
Join our award-winning team at Pharmaxo. At Pharmaxo, we are a beacon of innovation and care in the healthcare industry. Located at the heart of Corsham Science Park in Wiltshire, we are an amalgamation of expertise, compassion, and cutting-edge technology. We are hiring Full Time Patient Services Administrators to support the NHS and deliver efficiencies.
This is your chance to become the lifeline for those in need, ensuring seamless care and support from the comfort of their homes.
Your role:
- Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
- Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
- Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
- Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.
Who We're looking for:
- Exceptional communication skills and a keen eye for detail.
- A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
- The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
- Self-motivation and a desire to contribute positively to patient experiences, learn new skills and take on new challenges.
- People with bright ideas who can help us improve our service.
Why Pharmaxo:
- A competitive salary with an annual bonus scheme.
- Generous annual leave of 33 days including bank holidays (increasing to 35 days after 3 years service).
- Pension scheme – auto-enrolled after 3 months of employment at 5% (employer contribution 4%). You can increase your contribution to 6% with employer contribution of 8%.
- Life assurance - 10 x salary with a max of £300,000.
- Access to comprehensive support services, including an Employee Assistance Programme and virtual GP service.
- Pharmaxo Engage is our Reward & Recognition platform which includes shopping discounts and benefits.
Your pathway to impact:
This role is more than a job; it’s a chance to make a tangible difference in people’s lives while growing professionally in a supportive and dynamic environment. If you’re looking for a role that combines passion, purpose, and progress, look no further. Embark on your Pharmaxo journey today and help us redefine healthcare one patient at a time.
Due to the sensitive nature of our work, successful candidates will undergo a DBS check.
Working Hours: Full Time: 37.5 hours per week across five days Monday - Saturday (some Saturday working on rotation).
Experience: You must be computer literate and have excellent communication skills. Have the ability to follow processes and procedures.
Patient Services Administrator in Corsham employer: Pharmaxo Healthcare
At Pharmaxo, we pride ourselves on being an exceptional employer, offering a supportive and innovative work environment in the heart of Corsham Science Park. Our commitment to employee growth is reflected in our generous benefits package, including competitive salaries, extensive annual leave, and a robust pension scheme, all while fostering a culture of compassion and teamwork. Join us to make a meaningful impact in healthcare, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Administrator in Corsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pharmaxo. Understand their values and mission in healthcare. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Services Administrator, you'll need to be clear and empathetic when dealing with patients. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your attention to detail! During the interview, share examples of how you've maintained meticulous records or handled sensitive information in the past. This will demonstrate your commitment to data protection and patient confidentiality, which is crucial for this role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team at Pharmaxo. This not only shows your interest but also helps you gauge if the company culture aligns with your values. And remember, apply through our website for the best chance!
We think you need these skills to ace Patient Services Administrator in Corsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Services Administrator role. Highlight your communication skills and attention to detail, as these are key for us at Pharmaxo.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for patient care and how you can contribute to our team. Be genuine and let your personality come through – we love bright ideas!
Showcase Your Tech Skills:Since we’re all about efficiency, mention any relevant computer skills or software you’re familiar with. This will show us you’re ready to handle the tech side of things in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pharmaxo Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Patient Services Administrator role. Familiarise yourself with the key responsibilities like scheduling deliveries and managing patient queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role requires exceptional communication, prepare examples of how you've effectively communicated in previous roles. Think about times when you handled sensitive information or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.
✨Emphasise Your Attention to Detail
Since maintaining meticulous records is crucial, be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to stay organised and detail-oriented. This will highlight your suitability for handling sensitive patient data.
✨Demonstrate Your Passion for Patient Care
Pharmaxo values compassion and dedication. Share your motivation for wanting to work in healthcare and how you can contribute positively to patient experiences. This personal touch can set you apart and show that you align with their mission of redefining healthcare.
